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Support Engineering-Field Service Representative 2 - #26-14199

US Tech Solutions, Inc.

Berkeley, MO

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JOB DETAILS
SALARY
$48–$50 Per Hour
SKILLS
Customer Service Tools, Customer Support/Service, Electrical Components, Electronics, Identify Issues, Inventory Management, Inventory Management Software, Logistics, Maintain Compliance, Manufacturing Automation, Microsoft Excel, Microsoft Word, On Site Support, Order Picking/Packing, Procurement Management, Product Safety, Product Support, Purchasing/Procurement, Regulatory Compliance, Shipping/Receiving, Soldering, Technical Support, Vehicle Fleets, Willing to Travel
LOCATION
Berkeley, MO
POSTED
4 days ago
Duration:           06 Months
 
100% on site.
Physical Demands (if any): Ability to lift 25 lbs unassisted
 
Job Description:
  • Provides global technical support of company products at customer sites and Client locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability.
  • Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations. Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.
 
Required Qualifications:
  • Experience with electronics, electronic components, mechanical, and/or mechanical components
  • Experience with parts procurement, inventory management, or logistics
  • Proficiency in MS Excel and MS Word
  • Willing and able to travel domestically up to 20% of the time
 
Preferred Qualifications:
  • Experience as a field service representative
  • Experience working in a technical or engineering environment
  • Experience in factory equipment or factory automation
  • Ability to work effectively and safely in an elevated environment using lifts and ladder platforms
  • Ability to move and pack items weighing up to 25lbs unassisted
  • Experience with fabrication, soldering, and/or repairs or mechanical or electrical components
  • Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting
  • Experience with inventory management software
  • Experience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD
 
Education / Experience:        
  • Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 year's related work experience, etc.)
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. 

About the Company

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US Tech Solutions, Inc.

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