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Support Operations Officer (SOO)

Gridiron IT

Chantilly, VA

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JOB DETAILS
SALARY
$100,000–$220,000 Per Year
SKILLS
Administrative Skills, Artificial Intelligence (AI), Communication Skills, Compensation Management, Compensation and Benefits, Customer Support/Service, Documentation, Enterprise Applications, Federal Government, Full Scope Polygraph, Information Technology & Information Systems, Infrastructure as a Service (IaaS), Internet Security, Multitasking, Operational Communications, Operational Support, Operations Management, Organizational Skills, Security Software, Small Business, Software Development, Startup, System Operations, Team Player, Technical Support
LOCATION
Chantilly, VA
POSTED
Today
Support Operations Officer (SOO)

Location: Chantilly, VA
Work Type: Full Time

Position Overview: We are hiring Support Operations Officers (SOOs) to provide critical operational and administrative support on a full-time client site near Chantilly, VA. This role requires expertise in client processes, systems, and operational communications, including cable writing.
Key Responsibilities
  • Provide operational support to ongoing and planned missions
  • Draft, edit, and manage operational cables and documentation
  • Utilize client systems and processes to track and support operations
  • Coordinate across operational teams to ensure mission alignment
  • Support planning and execution of field activities
  • Adapt to evolving operational requirements in a startup-like environment
Required Qualifications
  • Current Full Scope Polygraph clearance
  • Proven experience with client processes, systems, and cable writing
  • Strong organizational and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Demonstrated teamwork and independent execution capabilities

Compensation and Benefits:
Salary Range: $100,000-220,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.

Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.

Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.

About the Company

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Gridiron IT

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