Support Representative - Law Firms

JOB RESPONSIBILITIES:

• Assist with the day-to-day activities of the Office Services, Reception and/or Hospitality departments.
• Produce copies, scans, binding projects and visually inspect for quality control. Move and stock supplies in all copier locations.
• Assist with office setups and moves; lifting and movement of furniture as needed.
• Assist with making coffee, setting up conference rooms for breakfast/lunch meetings, loading and unloading dishes in dishwashers, keeping kitchens/break areas neat, clean and stocked.
• Provide assistance with delivering interoffice, registered and certified mail, outgoing deliveries, courier deliveries, UPS, and FedEx packages. Handle sensitive and/or confidential documents and information.
• Work cooperatively with various levels of legal assistants, paralegals, attorneys, partners, managing partners, and administration.
• Perform other duties and projects as assigned/needed.
• Backup/relieve Reception as needed.
• Willingness to commute from one location to the next and be flexible with scheduling.

**The job duties listed above are not an exhaustive list of every task the candidate will perform, but are intended to provide a representative summary of the major duties and responsibilities. Candidates may be required to perform additional, position-specific duties.

QUALIFICATIONS:

• High school diploma or equivalent.
• Prior Reception experience; requires excellent phone skills/etiquette.
• Possible travel/commute between DTLA and Santa Monica when scheduled; mileage reimbursement will be included if scheduled.
• Exceptional customer service skills.
• Excellent communication skills, both written and verbal.
• Prior law firm/administrative experience preferred, but not required.
• Knowledge in litigation documents is preferred, but not required.
• Requires intermediate or higher computer skill level, specifically using Microsoft Office applications.
• Strong organizational skills and attention to detail with emphasis on accuracy and quality.
• Must be able to lift up to 50 lbs. on a frequent basis, including push, pull, bend, twist, and work standing up for long periods of time.

Vendor Direct Solutions, LLC (VDS) is an industry leader in providing on-site and technology solutions for law firms and other professional service providers. Our team is comprised of experts who are skilled in the creation, design, and implementation and management of technology-based document solutions and strategies, from state-of-the-art electronic and file sharing systems to conventional back office support systems.

Our on-site solutions include professional management of all or selected segments of a firms records management, office services and IT operations. Our team includes outsourcing experts, records management professionals, senior consultants and directors who have built their careers in the legal and business process management space.

VDS also provides flexible on-site management resources and consulting to build Technology Solutions that include Records and Document Management Systems, Enterprise Search Solutions and the development of Intranet dashboards that speed the access to personalized information for end-users.