Posting Details
Posting Details
Logo Institution South Dakota State University Working Title Support Services Analyst Posting Number CSA02748P Department SDSU-IT Support Desk Physical Location of Position (City) Sioux Falls Posting Text
The South Dakota State University (SDState) IT Support Desk is growing, and we need a position to provide service to the Sioux Falls Metro Center primarily. If you are looking for an opportunity to learn and grow your technology skills, then this might just be the opportunity you have been waiting for.
This position is located in Sioux Falls, SD.
Must be authorized to work in the U.S. Sponsorship is not available for this position.
Job Responsibilities:
Provide advanced computer support activities and support projects to ensure clients computers are functional and performing efficiently. This includes, but is not limited to, computer labs, equipment, classrooms, simulation rooms etc. This position primarily supports Sioux Falls locations with remote and in person support to other locations as needed.
Benefits:
SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.
Knowledge, Skills & Abilities:
Knowledge of:
Skill & Ability to:
Required License: Valid driver's license or ability to obtain one within 30 days of hire.
Application Procedures:
SDState accepts applications through an on-line employment site. To apply, visit: https://yourfuture.sdbor.edu, search by the position title, view the job announcement, and click on "apply for this job." This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted.
Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14.
Posting Date 06/30/2026 Closing Date 07/14/2026 Open Until Filled No First Consideration Date Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours
Typically 8 to 5pm Monday-Friday
Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires Travel, Valid Drivers License If other, please indicate Department Description and Cultural Expectations
SDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.
Equal Employment Opportunity Statement
South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing HR@sdstate.edu. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD 57007. Phone: (605) 688-4128.
Contact Information
For additional information regarding this position or questions about the online application process, please contact Human Resources at 605-688-4128.
Working Conditions
Cognitive Requirements
Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Pace-fast, Reading, Reasoning, Verbal Communication, Written Communication
Protective Clothing/Equipment
Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify
Physical Requirements
Please designate the physical requirements of this position Bending, Stooping, Twisting, Carrying, Crouching, Driving, Kneeling, Lifting Above Waist, Lifting Below Waist, Lifting light, Lifting moderate, Lifting heavy, Reaching, Sitting for sustained periods of time, Squatting, Standing for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking, Wrist Movement (twisting or rotating) Describe any of the conditions selected
Often carrying IT equipment or shipped IT products
Sensory Requirements
Please check the appropriate response that describe the sensory requirements for this position. Speaking, Vision (With and without corrective lenses)
Working Conditions & Exposures
Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above
Working Environment
Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Classroom Environment, Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Optional Documents