Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Request to Recruit
Working Title Support Services Associate Location Boone, NC Position Number N37010/N37110/N37120 Department University Bookstore - Administration - 170500
Position Summary Information
Minimum Qualifications
Graduation from high school or an equivalent combination of education and experience.
License/Certification Required
na
Essential Job Functions
The University Campus Store is a multi-faceted retail outlet right in the center of campus.
See our website for a list of services we provide to our campus and public community.
https://campusstore.appstate.edu/
University Campus Store Rental distribution and retrieval,including:
Sales floor and textbook resets.
Checking in new products/books and restocking the sales floor.
Using a computer to fulfill & check accuracy of orders.
Picking and packing book orders.
Distribution of orders.
General Merchandise Online Order Processing.
Preferred Qualifications
Good communication skills Customer service skills Ability to multi task Basic windows based computer skills Ability to pick up unfamiliar computer programs easily
Work Schedule/Hours
The position is based on the needs of each semester.
Specific Dates vary but General times needed are as follows:
Textbook Distribution 2 4 weeks in January and August
Textbook Retrieval 2 3 weeks in May and December
Textbook Reset & Summer Distributions 1-2 weeks possible in May, June and July
General Merchandise Occasional help needed for yearly inventory, Summer online order fulfillment and Fall Football season merchandise restocking and Game day help.
Normal Hours of Operations:
Monday Thursday 8am 6pm, Friday 8am 5pm, Saturday 10am 3pm, Closed Sundays
As needed for up to 40 hours per week.
Number of Hours Per Week up to 40 hours per week Number of Months Per Year 7 Mandatory Staff No Physical Demands of Position
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Hiring Range $14.00-16.00
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date 05/12/2026 Closing Date Open Until Filled Yes Applicant Pool Preference Special Instructions to Applicants Quick Link https://appstate.peopleadmin.com/postings/54233 Posting Number 201501086P
Supplemental Questions
Required fields are indicated with an asterisk (*).
Are you a current Appalachian State University Student?
Yes
No
This position deals mostly with order fulfillment, do you have any experience in picking, verifying and/or packing orders to be sent to customers?
0 years
6 months-1 year
1-3 years
3-5 years
5+ years
Please comment on your work experience with the following: Handling stress and pressure in the workplace.
(Open Ended Question)
Do you have customer service experience?
Yes
No
Please describe your computer skills.
(Open Ended Question)
(Open Ended Question)
Applicant Documents
Required Documents
Optional Documents