Support Services Coordinator

University of California

Riverside, CA

JOB DETAILS
SALARY
$62,900–$110,100 Per Year
SKILLS
Academic Research, Affirmative Action, Assistive Technology, Clinical Research, Collective Bargaining, Communication Skills, Computer Software, Conferences, Cross-Functional, Customer Support/Service, Desktop PC, Disability Accommodations, Diversity, Editing, Entomology, Federal Contracts, Federal Laws and Regulations, Financial Aid, Higher Education, Interpersonal Skills, Medicine, Microsoft Excel, Microsoft Word, Multimedia, Multitasking, Negotiation Skills, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Proofreading, State Laws and Regulations, Team Player, University/School Policies, Writing Skills
LOCATION
Riverside, CA
POSTED
Today
Support Services Coordinator

The Student Disability Resource Center (SDRC) Support Services Coordinator functions primarily as the coordinator of the SDRC Testing Center, which provides appropriate services, materials, and equipment to support the academic needs of students with disabilities. This includes but is not limited to, coordination of exam accommodations, ASL/CART and captioning services, multimedia technologies, note-sharing accommodations, and more. This position also has responsibility for supervising front desk operations for two (2) lobby areas and administrative staff. This includes indirect supervision of student staff assistants. Position is expected to work evenings and weekends during high demand periods for the department (e.g., final exams). This is designed as an in-person/on-site position.

The full salary range for the Support Services Coordinator is $62,900 - $110,100 annually. However, the expected pay scale for this position is up to $86,500 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Educational Requirements

Bachelor's degree in related area and/or equivalent experience/training. - Required

Advanced degree in related field (i.e., Rehabilitation Counseling, Disability Studies, Student Affairs, Higher Ed. Administration). - Preferred

Experience Requirements

4 - 7 years of related experience. - Required

Minimum 2 years experience working in college/university setting. - Preferred

Previous supervisory/managerial experience. - Preferred

Experience and skill with using and maintaining complex, multi-functional databases. - Preferred

Special Conditions

Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) - Required

Occasional travel for university related business meetings, conferences and/or professional development. - Preferred

Minimum Requirements

Knowledgeable of federal and state laws and regulations governing the provision of services to persons with disabilities.

Knowledge of physical disabilities and social/cultural disability issues.

Supervisory and organizational skills to schedule and coordinate staff.

Excellent skills in multi-tasking, managing a high volume of details and functioning effectively in a high-paced work environment.

Interpersonal and communication skills to interact and negotiate effectively with a diversity of people from all levels of the institution; ability to resolve conflicts with tact and sensitivity, and to respond appropriately in difficult circumstances.

Ability to work effectively as part of team and facilitate a collaborative work environment.

Knowledge and ability to proficiently use desktop computers and associated software (Word, Excel, Publisher, GMail, etc.)

Ability to independently draft correspondence pertaining to operations, policies, and procedures, using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills.

Preferred Qualifications

Knowledge of disability services and additional resources available in the organization and in the local community.

Knowledge of alternate media and adapting materials for academic access.

Knowledge of assistive technology and use in academic, research and clinical environments.

Ability to solve problems creatively and to develop an environment where ideas are solicited, evaluated, and implemented.

In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

About the Company

U

University of California