Support Services Technician - Operations

Support Services Technician - Operations

Salary

$24.43 - $31.87 Hourly

Location

Salem, OR

Job Type

Full-time Regular

Job Number

198-2026-1

Department

Sheriffs Office

Division

Operations

Opening Date

05/28/2026

Closing Date

6/10/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

05

• Description
• Benefits
• Questions

Marion County requires on-site work. Remote work is not available.

The Marion County Sheriff's Office is seeking applicants for a Support Services Technician to join our team. As a part of our Operations Division team, Support Services Technicians are assigned to our Criminal Records, Civil, and Concealed Handgun Licensing units. The team prepare civil service documents such as restraining orders and evictions, maintain records, and perform a variety of essential administrative tasks to support the safe and efficient operations of the Marion County Sheriff's Office. We believe every employee at the Sheriff's Office plays a critical role in public safety and service to the community. The ideal candidate will have excellent communication skills, be service oriented, and have a strong desire to work in a team environment.

This position is represented by the Marion County Law Enforcement Association. In addition to the salary range listed above, Support Services Technicians with the Sheriff's Office receive a generous benefit package including:

• Medical and dental insurance with generous employer contribution (Marion County pays 95%)
• PERS & OPSRP Retirement (Marion County pays employees 6% contribution)
• Paid vacation and sick leave
• 13 paid holidays per year
• Shift differential
• Employer provided Group Term Life Insurance
• Employer provided Long Term Disability Plan
• Voluntary Term Life Insurance
• Voluntary Short-Term Disability
• Voluntary Deferred Compensation Plan
• Employee Assistance Program
• Retirement medical trust with employer contributions

As a member of our team, Support Services Technicians typically work Monday through Friday, 8:00 a.m. to 5:00 p.m. with flexibility based upon the needs of the Sheriff's Office. As a non-exempt employee, this position is eligible for overtime.

GENERAL STATEMENT OF DUTIES

Independently perform a variety of responsible administrative support activities, requiring a high degree of accuracy in the application of Sheriffs Office procedures.

SUPERVISION RECEIVED

Works under the general supervision of a Sheriffs Office supervisor or manager who sets goals, assigns work, and reviews performance for accuracy, completeness, and compliance with office policies, goals, objectives, and standards.

SUPERVISION EXERCISED

Supervision of other employees is not a responsibility of positions in this classification; however, may provide training and give instruction to office staff and may exercise lead responsibility as directed.

Typical Duties - Duties include, but are not limited to the following

Civil

• Process and prepare for service all court documents delivered by courts or other judicial officers pertaining to summonses, subpoenas, executions, redemptions, writs, replevins, child custody issues, restraining orders, evictions, garnishments and ensuring all documents are signed and accompanied by necessary paperwork.
• Type and log civil case information for deputies to serve papers.
• Keep permanent record, file, and distribute process for service with deputies.
• Prepare return of service certificates on all court paperwork assigned to the Sheriffs Office from the Court Administrator.
• Receive applications for special weapon purchase requests, fireworks permits, liquor license applications, special event applications and other governmental business forms for Sheriffs Office processing.

Criminal Records

• Process original and supplemental crime reports and prepares them for entry into Records Management System (RMS). This includes date stamping, routing copies to appropriate agencies, alphabetizing and putting into envelops for further processing.
• Enter and retrieve criminal report data from the RMS, Coplink, LEDS/NCIC or other related Law Enforcement Data System and maintain records according to LEDS and RMS operating procedures and requirements. Code reports properly for UCR purposes. Enters citations as necessary.
• Scan and index investigative reports in document imaging system for archiving.
• Print and retrieve reports for other agencies and the public. Perform local records checks for other government and private entities.
• Process expungements and maintain accurate records of the same.

Concealed Handgun Licenses

• Schedule and process applicants for fingerprinting, photography and application and/or renewal for a Concealed Handgun License.
• Prepare necessary paperwork for application approval/denial by the Sheriff.
• Collect fees and process Oregon State Police fees along with the fingerprint card to the ID Bureau.
• Prepare files for legal review. Draft revocation and denial letters.
• Perform record inquiries from LEDS, NCIC, and Mental Health records, DMV.
• Verify SID #.
• Issue CHL card if approved or a letter if denied or revoked.
• Maintain necessary files and timelines for application and issuance as established by the Oregon Administrative Rules.

Data Entry and Computer work

• Enter law enforcement related data into the Oregon State Police Law Enforcement Data System (LEDS) and the FBI National Crime Information Center systems.
• Public Relations: Build friendly and helpful relationships with the public entering the Sheriffs Office and co-workers.
• Serve on boards, committees, commissions, or other like assignments when requested. Attend training sessions as scheduled.
• Perform Field Training Officer duties or other training as assigned.
• Perform other duties as assigned.

Requirements for the Position

EXPERIENCE AND TRAINING

• Graduation from high school; AND
• Two years of employment experience which includes utilization of a personal computer; OR
• Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

NECESSARY SPECIAL REQUIREMENTS

• Possess or obtain within six (6) months of hire, Notary Public in the State of Oregon.

• Possess, or obtain within six (6) months of hire, Law Enforcement Data System (LEDS) certification.

• It is a Marion County Sheriffs Office policy that a criminal history background check be conducted on all new employees.

• This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Oregon law pertaining to the criminal justice system, office practices and procedures; business grammar and spelling; general record keeping practices; math and basic bookkeeping practices; and office equipment and various computer hardware and software systems.

Skill and ability to accurately and effectively record a variety of information; follow general procedure and program policies; interact with others in a courteous, professional manner; work under pressure to meet timelines; manage varying volumes of workload and diversity of tasks; concentrate on work amid distractions; effectively use computer systems; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; keyboard at an acceptable speed; provide backup to other positions as needed. May be exposed to a secured facility, i.e., Jail Division. Must be able to maintain confidentiality in dealing with sensitive information.

PHYSICAL REQUIREMENTS

Moves about the work area; stands; sits; bends; stoops; kneels; lifts and carries up to 40 lbs.; hears a normal level of speech; speaks clearly and audibly.

PUBLIC SERVICE LOAN FORGIVENESS

Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP

Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

VETERANS' PREFERENCE

Applicants are eligible to use Veterans' Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

• One of the following:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR

• Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR

• Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents, Disabled Veterans must also submit one of the following:

• A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR

• Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.

Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mail Human Resources if you wish to request an accommodation.

Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.

Regular positions in this classification are represented by the Marion County Law Enforcement Association (MCLEA). For a summary of benefits, click here. For a complete and detailed overview of the MCLEA benefits package, click here, and select MCLEA Benefits from the left menu or Marion County Law Enforcement Association (MCLEA) from the page links. Temporary employees are not represented by the union.

At this time, Marion County pays 6% of the PERS retirement contribution for all MCLEA members.

Salary and benefits are subject to union contract negotiations and may change as a result.

01

To receive credit for your supplemental questions, your answers must be supported by details in the education and/or work experience section of your application form. "See resume" is not an acceptable answer. Do you understand this statement?

• Yes
• No

02

What is the highest level of education you have successfully completed?

• GED
• High school
• At least 1 year of college (31 semester or 45 quarter credits)
• Associate degree (62 semester or 90 quarter credits)
• At least 3 years of college (93 semester or 135 quarter credits)
• Bachelors degree (124 semester or 180 quarter credits)
• Masters degree (155 semester or 225 quarter credits)
• Doctorate degree (186 semester or 270 quarter credits)
• None of the above

03

Indicate how many years of full-time, responsible office work experience you have where you utilized a variety of computer software programs. (One year of work experience is equal to 2080 hours.)

• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more
• None of the above

04

Please specify the place(s) of employment where you gained the work experience listed in the previous question. Write NA in the box if this question does not apply to you. Experience listed in this answer must be supported by the work experience section of your application.

05

Select the computer software with which you are proficient and with which you have at least 2 years of experience.

• Microsoft Word
• Microsoft Excel
• Microsoft Publisher
• Microsoft PowerPoint
• Microsoft Access
• Microsoft Outlook
• Groupwise E-mail
• Groupwise Calendar
• LEDS
• Other (Specify in next question)
• None of the above

06

List any software (not listed in the previous question) with which you are proficient and have at least 2 years of experience. Write NA in the box if this question does not apply to you. Experience listed in this answer must be supported by the education and/or work experience in your application.

07

Select the option(s) that describe your work experience as it relates to this position. NOTE: Your answer must be supported by details in the Work Experience section of your application.

• Verify accuracy and process warrants
• Accurately perform data entry in a busy environment, with many distractions
• Answer questions by phone regarding law enforcement or corrections issues
• Extract data from various reporting sources
• Work in a corrections, law enforcement or other highly secure environment
• Review documents with a high degree of accuracy and completeness
• Work under pressure to meet strict timelines with a wide variety of workload and tasks
• Maintain confidentiality in a highly secure environment, adhering to strict policies and procedures
• None of the above

Required Question

Employer Marion County

Address PO BOX 14500

Salem, Oregon, 97309

Phone (503) 566-3949

Website https://www.co.marion.or.us/HR/Pages/jobs.aspx