Support Specialist

ICONMA, LLC
  • Remote, TX
  • Remote
  • $17.56–$20.56 Per Hour
  • Quick Apply
30+ days ago

Job Description

Our client, a Clinical company, is looking for a Support Specialist for their Remote location.
 
Responsibilities:
  • Supplier relations on a tactical level to confirm PO’s, follow up on Past Due / Back Orders and assist with Expedites. 
  • Using Reporting Tools to prioritize and document actions.
  • Work Group Mailbox to document in-coming PO confirmation
  • Reach out to Suppliers that do not provide confirmations
  • Work Past Due PO lines and updated ETA/ Tracking information
  • Assist with Back Order Follow up for Root Cause and get- well information
  • Manage discrepancies with Planner; pricing, UOM.
  • Work with receiving plants on Receiving Discrepancies
  • Using tools to prioritize work and document actions
  • Manage all Purchase orders placed through SAP/ ECC as Stock Transport Orders.
  • Verifying DN drops and Goods Issued.
  • Assist Planner / Buyer with Component status updates on the Planner Dashboard
  • Work with Distribution planners to obtain back-order ETA and track shipments
 
Requirements:
  • Provide Back Up support when a Planner / Buyer is absent
  • Good Customer Service Experience
  • Excellent Communication Skills: written and verbal
  • Good Problem Solving / Decision making Skills
  • Experience with Computer systems, Excel, Word
  • PRMS, ECC/SAP, Kinaxis Preferred
  • High School Diploma, GED or technical certification in related field or equivalent experience required.
 
Why Should You Apply?

Numbers & Facts

LocationRemote, TX (
Remote
)
Salary$17.56–$20.56 Per Hour

Skills

  • Back Ordersunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Computer Systemsunmatched
  • Customer Support/Serviceunmatched
  • Establish Prioritiesunmatched
  • Health Planunmatched
  • High School Diplomaunmatched
  • Microsoft Excelunmatched
  • Microsoft Wordunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Purchase Ordersunmatched
  • Purchasing/Procurementunmatched
  • Reporting Dashboardsunmatched
  • SAP ECC (fka SAP R/3 and SAP ERP)unmatched
  • Vendor/Supplier Relationsunmatched
  • Writing Skillsunmatched

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