Support Staff IV - Cashier
Salary
$44,137.60 - $48,651.20 Annually
Location
Government Center (The Hub) - 115 E. Washington St., Bloomington, IL
Job Type
Full-Time
Job Number
01051
Department
Finance
Division
The Hub
Opening Date
07/08/2026
Closing Date
7/22/2026 11:59 PM Central
FLSA
Non-Exempt
Hours/Shift
Mon-Fri 8am-5pm
Description
A clerical position responsible for the day to day activities of the office involving duties of a repetitive nature and including special assignments. Work involves serving as a general receptionist, meeting and greeting the public through various functions. Includes completion and maintenance of various departmental records and other clerical duties.
Examples of Duties
The Support Staff IV may be called upon to do any of the following: (These examples do not include all of the tasks that the employee may be expected to perform.)
Provide information to the public concerning departmental activities and programs; search departmental records and reports to secure needed information; make determinations as to proper procedures and resolve complaints of a non-technical nature.
Maintain staff activity calendar; follow-up to ascertain departmental activities are completed in a timely fashion; direct routine activity through radio dispatch.
Receive a variety of cash payments; balance cash drawer; prepare daily deposits; prepare bills and monitor payments.
Assist the public in completing departmental forms requiring knowledge of departmental rules and regulations; issue permits; collect and receipt fees.
Complete identification and indexing information for legal or other internal documents; sort, batch, and file materials by established classifications; review files for completeness; record movement of file materials and otherwise maintain files and indexing systems.
Prepare departmental correspondence, letters, notices, reports, and forms from dictation, rough draft or by the use of electronic equipment.
Perform a variety of record keeping tasks including posting and transmittal of payroll records, purchase orders, and internal reports.
Typical Qualifications
Knowledge of modern office practices and procedures.
Knowledge of business English, spelling and arithmetic.
Knowledge of modern office equipment and maintenance.
Ability to undertake minor administrative duties upon own initiative.
Ability to understand and follow oral and written instructions of a moderately complex nature.
Ability to learn clerical tasks quickly and to adhere to prescribed departmental routines and procedures.
Ability to establish and maintain effective working relationships with other employees, officials and the general public.
Ability to use computer for storing and retrieving data, generating reports and word processing.
Education Graduation from high school, supplemented by general clerical and business courses. Prefer at least two years experience or any equivalent combination of training and experience.
Supplemental Information
This Support Staff position requires skills for collection and posting of customer payments. This position will receive a variety of cash, credit card and check payments; balance cash drawer; prepare daily deposits and monitor payments. This position will perform a variety of record keeping tasks including filing of internal reports, daily balancing sheets and processing all water bill payments including receipting bills and payment stubs. This Support Staff will also be responsible for responding to telephone inquiries regarding water, sewer and refuse billing.
Our employees are our greatest asset and reason for our success. As a full-time Local 362 - Support Staff employee, you will receive a Total Compensation package including healthcare/wellness benefits, paid time off (PTO), insurance and retirement. Details below:
Healthcare/Wellness
Medical - choice between a lower deductible PPO, an HSA-compatible PPO, and an HMO
All plans administered by BCBS
80% employer subsidy provided for employee, 73% subsidy provided if covering dependent(s). Working spouse exclusion applies, however, to the Medical Plan
Dental - PPO
Administered by BCBS
50% employer subsidy provided, for employee and any covered dependent(s)
Vision - PPO
Administered by VSP
50% employer subsidy provided, for employee and any covered dependent(s)
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Extensive Wellness program, including an annual Health Club Reimbursement
Employee Assistance Program (EAP) - for assistance with work, health & life topics such as overall wellbeing, relationship management, workplace challenges, addiction, child/elder care resources, legal advice, financial guidance, nutrition & physical health
Paid Time Off (PTO)
80 hours vacation, provided on your start date
120 hours at 1-4 years of service
160 hours at 5-15 years of service
168 hours at 16 years of service
176 hours at 17 years of service
184 hours at 18 years of service
192 hours at 19 years of service
200 hours at 20 years of service
12.5 paid holidays each year
New Year's Day
Martin Luther King Jr. Day
Good Friday
Memorial Day
Juneteenth
4th of July
Labor Day
Veterans Day
Thanksgiving
Day After Thanksgiving
Christmas Eve
Christmas Day
New Year's Eve (1/2 day)
2 personal days provided each year
Opportunity to earn a Wellness Day each year
1 sick day earned each month, up to a maximum bank of 120 days
Insurance
Retirement
Additional benefit details can be found within the union's Collective Bargaining Agreement.
01
Do you have any experience with cash handling?
02
How many years of experience do you have with customer service?
03
Do you have any experience utilizing computers, software, and various types of technology?
Required Question
Employer City of Bloomington Illinois
Address 115 E. Washington St.
Bloomington, Illinois, 61701
Phone 309-434-2215
Website https://www.bloomingtonil.gov