Carpentry, Communication Skills, Content Development, Cook Dishes, Copy Writing, Customer Support/Service, Event Management, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 20 Pounds, Nonprofit, Painting (Facilities and Maintenance), Presentation/Verbal Skills, Project/Program Coordination, Purchasing/Procurement, Volunteer Experience, Writing Skills
Title: Support Staff
Status: Seasonal, Part-time; Non-Exempt
Reports to: Programs & Events Coordinator or their designee
Residence: No residency requirement
The Abode of the Message, Inc. is a retreat and conference center located on over 300 acres within an historic Shaker complex in New Lebanon, New York. Founded in 1975, the Abode began as a residential community with a spiritual base and a variety of enterprises. Today the Abode is advancing its focus as a retreat center and sanctuary, promoting collective and individual discovery through meaningful experiences and opportunities for growth.
Support Staff assists with a variety of functions related to regular Abode programming, retreats, and other events.
Responsibilities and Duties
- Assists the management team with executing successful and enriching programs and events by providing outstanding hospitality and service to all people who visit or stay at the Abode;
- Supports the check-in and check-out processes and communicates any issues or concerns related to the guest experience, materials, signage, or space;
- Runs appropriate errands for The Abode and guests, including but not limited to buying or picking up programming supplies, emergency needs such as toiletries, dropping off packages, et cetera;
- Distributes and maintains welcome materials for guests and visitors as directed;
- Supports the preparation and set up of Abode facilities and grounds for retreats, regular programs, or other events as directed;
- Supports all aspects of program and event preparation and execution as needed to ensure satisfaction, safety, and a positive experience, including but not limited to:
- housekeeping;
- kitchen and scullery;
- communications;
- procurement of supplies and materials;
- guest registration; and
- guest relations.
- Promotes the Abode’s mission and values; and
- Other duties as assigned.
Qualifications and Skills
No specific experience required;- Prior professional or volunteer experience with hospitality or customer service preferred;
- Specific projects and tasks may be assigned based on the incumbent’s skills related to: cooking, baking, culinary arts; carpentry, painting, basic repairs; copywriting and content creation.
- Good interpersonal skills, with well-developed written and oral communication skills;
- Ability to receive instructions and complete tasks with minimal direct supervision;
- Comfort working with people of different faith traditions;
- Volunteer or professional experience with a spirituality-based hospitality or non-profit organization;
- Prior history or relationship with the Abode is desirable.
Physical Requirements
- Ability to lift up to 20 pounds regularly;
- May occasionally require lifting heavier objects;
- Ability to walk, stand, bend, and stoop for extensive periods;
- Ability to work a variety of hours to accommodate events; and
- May be required to use personal vehicle for work-related activities.
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Abode Of The Message Inc