Support Technician 3

PROLIM www.prolim.com is currently seeking Support Technician 3 for one of our top Client for Location - 5805 N. Lamar Blvd. Austin TX 78752 - Hybrid - On Site and Telework

Qualified candidates can directly send your updated resume and contact info via email jayaprakash.hiremathprolim.com

Job Description

The Support System Administrator will be responsible for supporting the migration and modernization of EOL systems including legacy systems running older versions of Windows and Red Hat Enterprise Linux. The role will focus on upgrading these systems to supported OS versions e.g. Windows Server 2016, 2019, 2022, RHEL 5, 6, 7, 8, 9 to ensure improved security, performance, and operational continuity.

II. Candidate Skills and Qualifications

• RHEL and Windows OS - 8 Years
• Skills & Qualifications:
• Experience with RHEL 5, 6, 7, 8, 9 and Windows Server 2008-2022.
• Proficiency in system administration for both Linux RHEL 5, 6 and RHEL 7, 8, 9 and Windows environments.
• Advanced troubleshooting skills for legacy systems RHEL 5, 6 and older Windows versions.
• Experience with in-place upgrades and fresh installs for RHEL and older Windows versions to Windows Server.
• Familiarity with configuration management tools e.g. Ansible for RHEL, PowerShell, SCCM for Windows.
• Proficient in system automation and scripting: Bash, PowerShell, Ansible.
• Strong security knowledge including patch management, system hardening, and vulnerability scanning for both Windows and RHEL systems.
• Experience with backup and recovery solutions for legacy systems.
• Experience with virtualization technologies e.g. VMware.

Deliverables

• Migration plans and timelines for legacy systems.
• Weekly upgrades should be scheduled with change control.
• Backup and disaster recovery strategies for RHEL and Windows systems.
• Post-migration system configurations and updates.
• Regular migration status reports and post-migration review reports.
• System documentation, SOPs, and internal training materials.
• EOL systems focus should be a minimum of 3 servers a week to be addressed for conversion planning, testing, delivery.
• It is expected to have a minimum to have one EOL system converted/lifted per week per FTE through change control.

About PROLIM

PROLIM is a leading provider of PLM, IoT, and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30 awards and proudly serving over 1200 customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.