Support Technician

Pyramid, Inc

Easton, PA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Automation, Cargo/Freight, CompTIA A+, Computer Science, Customer Support/Service, Detail Oriented, Establish Priorities, Hardware Administration, Identify Issues, Inventory Management Software, Inventory Reports, Logistics, Microsoft Access Database, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Software Administration, Software Installation, Technical Support, Telecommunications, Willing to Travel

LOCATION

Easton, PA

POSTED

3 days ago

Immediate need for a talented Support Technician with experience in the Logistics Industry. This is a 06+ Months Contract opportunity with long-term potential and is located in Easton, PA. Please review the job description below. Job ID: 19-45505 Key Requirements and Technology Experience: Description/Comment:Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates. Troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support Client Core Technology solutions, Client Small Package, Freight and SCS locations to supporting Client technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades. Associates Degree in Computer Science required Bachelors preferred and A+ certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented. Ability to prioritize daily tasks Contingent to hire position in Easton, PA to support the Lehigh Valley Bethlehem HUB Automation during operational hours. Potential to support the Bethlehem and Allentown facilities, as needed. Potential for weekend work. Flexible hours. A+ Certification required. Bachelors preferred. Our client is a leading Logistics Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

About the Company

Pyramid, Inc

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