Supporting Older Adults with Resources (SOAR) Program Manager

Supporting Older Adults with Resources (SOAR) Program Manager

Salary

$68,375.00 - $78,093.00 Annually

Location

Towson, MD

Job Type

MERIT

Job Number

04.515 08-26

Department

AGING

Opening Date

08/17/2026

Closing Date

Continuous

• Description
• Benefits

The Department of Aging, Bureau of Long-Term Services and Supporting Older Adults with Resources (SOAR), has a vacancy for a Program Manager.

Pay Schedule VI, Grade 32, Regular Schedule: 35 hours per week. This position is supported by grant funding and will remain active as long as funds are available.

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Definition of Responsibility

Under direction, develops, administers, and supervises a major or diverse program that provides human services, and coordinates the program with other agencies and programs.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s), degree(s), certification(s), or professional license(s)to your application. Unofficial copies are acceptable.

Failure to submit proof of professional licenses, certifications, and Education will result in your application not being considered. Proof of license(s), certifications, and/or education must be submitted with each application.

Examples of Duties

Job Purpose

Under general supervision, oversees the daily management operations of the Supporting Older Adults with Resources (SOAR) Program. SOAR offers long-term, light-touch support services that help qualified older adults maintain independence. Services include case management, in-home and community-based supports, and partial assistance with assisted living fees.

Essential Job Duties

• Develops and executes SOAR policies and procedures and ensures ongoing compliance by clients, case managers, vendors, and program staff.
• Ensures the effective administration of all required SOAR grant functions and service deliveries.
• Ensures effective service administration for the SOAR program budget, including review and approval of program expenditures.
• Oversees and assists in the completion of all required grant reporting requirements.
• Provides human resources management for the SOAR team members.
• Ensures proper vendor monitoring and grant compliance for the SOAR vendors, including assistance with contract development and renewals.
• Provides training and responds to inquiries about SOAR from case managers, agency staff, and vendors.
• Functions as managerial backup for other programs in the Senior Resources Unit, including Home Delivered Meals, Adult Day Subsidy, Seniors in Need, Cleaning Clutter Services, and Legal Assistance.

Examples of Other Duties

• Represents the department or attends meetings, including: internal departmental, grantors, vendors, contractors, and multiple agency stakeholders.
• Leads and/or participates in special projects, meetings, and agency engagement activities.
• Performs other duties as assigned.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all essential job functions for each position in the class. Each position may not be required to perform all of the essential job functions listed.

Qualifications

Required Education and Experience

Graduation from an accredited college or university with a bachelors degree in a social or behavioral science;

Plus

Four years of experience providing human services, such as intake/referral, counseling, or education, including one year in a supervisory capacity.

(Related education beyond a bachelors degree may be substituted on a year-for-year basis up to a maximum of two years for the required non-supervisory experience. Additional experience in providing human services may be substituted on a year-for-year basis, up to a maximum of 2 years, for the required education. Experience in the supervision and management of a human services program may be substituted on a year-for-year basis up to a maximum of four years for the required education.)

Licenses and Certificates

Some positions within this classification may require possession of a valid drivers license equivalent to a Non-Commercial, Class C Maryland drivers license at the time of appointment.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of education to meet the positions required and preferred qualifications. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable. Proof of professional license(s), certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalency documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:

ATTN: (SOAR) Program Manager

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You must attach your transcript(s), degree(s), certification(s), or professional license(s)to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE

Applicants will be evaluated based on their training and experience, as stated in their applications, including their responses to the supplemental questions. Applicants must clearly and completely state the dates and duties of their past and present experience for evaluation purposes.

Conditions of Employment

Some positions may require employees to satisfactorily complete County-sponsored CPR and First Aid training. Employees must maintain this certification throughout their employment.

Employees in this classification may be assigned to work shifts that include evenings, nights, weekends, and holidays. They may also be called to duty in emergencies and may be required to work overtime as necessary.

Physical and Environmental Conditions

These positions are primarily sedentary but involve occasional walking, lifting, or other limited physical activities. Employees will be required to travel between work sites.

Medical Examination and Employment Background Investigation

Applicants selected for a position in Baltimore County must successfully complete an employment background investigation. This investigation will include, but is not limited to, a criminal background check, verification of education, and a fingerprint check.

Please note: This position is supported by grant funding and will remain active as long as funds are available. While we hope for continued funding, employment beyond the current grant term is not guaranteed.

Employment Benefits for Full-Time, Merit or Classified Employees

Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary

Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance

General Increases - Cost of living increases and adjustments may be granted as legislated.

Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System (ERS), with very limited exceptions.

Paid Leave

Paid benefits listed below vary depending upon the Classification.

Sick Leave

Vacation Leave

Personal Leave

Holidays

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Educational Assistance

70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov