Position Purpose: The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.
Duties and Responsibilities:
Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:
- Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)
- Coordinate client referrals, intakes, and assessments for SEP participation
- Monitor employment outcomes and maintain records for Medicaid billing compliance
- Oversee vocational goal-setting, placement, job coaching, and retention support
- Ensure integration of SEP plans with treatment teams in OMHC and PRP
- Ensure accurate and timely documentation in accordance with COMAR and CARF
- Train and support staff in evidence-based models such as IPS (Individual Placement and Support)
- Develop and maintain employer partnerships to facilitate job opportunities
- Participate in internal audits, QAPI reviews, and program improvement efforts
- Ensure HIPAA compliance and safe delivery of employment services
- Participate in leadership meetings and strategic planning
Required Education and Licensing:
- Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)
- Master’s degree (preferred)
- Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)
- CPRP certification
- HIPAA training required within 30 days of hire
Qualifications:
- Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health
- Prior leadership or supervisory experience required
- Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)
- Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance
- Experience with IPS or similar evidence-based employment models strongly preferred
- Excellent organizational, communication, and reporting skills
- Ability to balance client engagement, staff supervision, and regulatory responsibilities
- CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)
Working Conditions and Environment
- Maintain a clean, safe, and drug-free working environment
- Hybrid work environment with community-based client visits and in-office leadership responsibilities
- Must pass criminal background check, drug screening, and TB testing
- Maintain a professional appearance and demeanor
- Must ensure safe, HIPAA-compliant working practices
Compensation: $68,000- $72,000 annually, commensurate with experience
Weekly Schedule:
- Employment Type: Full time 40 hours/ week, W-2 Employee
- Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week
- Participation in staff and leadership meetings as assigned
Benefits
• Health insurance (medical, dental, vision) with CareFirst BlueCross BlueShield.
• Paid time off.
• 401(k) with 3% matching after one year of employment.
Physical Requirements
The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.