Supportive Employment Program Manager

K&I HEALTHCARE SERVICES LLC

Baltimore, MD

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JOB DETAILS

SALARY

$68,000–$72,000 Per Year

SKILLS

Alliance/Partner Management, Behavioral Health, Billing Records, CPR Certification, Career Counseling, Clinical Medicine, Clinical Monitoring, Communication Skills, Documentation, Documentation Plan, First Aid, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Internal Audit, Intrusion Prevention Systems, Leadership, Maintain Compliance, Medicaid, Operations Management, Organizational Skills, People Management, Plan Meetings, Project/Program Management, Psychiatric Rehabilitation, Psychiatry and Mental Health, Psychology, Record Keeping, Regulations, Regulatory Compliance, Reporting Skills, Service Delivery, Social Work, Strategic Planning, Substance Abuse, Time Management, Treatment Plan, Typing

LOCATION

Baltimore, MD

POSTED

24 days ago

Job Title Supportive Employment Program Manager
Reports to: Director of Clinical Services
Classification: Exempt
Status: Full time- W2,
Work Location: (On-Site & Community-Based)

Overview:
At K&I Healthcare Services, our primary goal is to empower individuals, families, and communities to take charge of their mental well-being. K&I Healthcare Services has three Maryland facilities located in Waldorf, Baltimore, and Landover. K&I Healthcare Services supports the recovery of individuals with mental illness and substance abuse. Our Supportive Employment Program (SEP) reflects this mission by helping individuals with behavioral health needs gain and retain meaningful employment. The Supportive Employment Program Manager plays a vital leadership role in ensuring these services are person-centered, outcomes-based, and in full compliance with all regulatory standards.

Position Purpose:
The Supportive Employment Program Manager oversees day-to-day program operations, staff supervision, compliance with regulatory standards (COMAR, CARF, Medicaid), and integration of vocational goals with mental health treatment plans. This role bridges clinical oversight with vocational support to improve employment outcomes for individuals with psychiatric rehabilitation needs.

Duties and Responsibilities:
Under the supervision of the Director of Clinical Services, the Supportive Employment Program Manager is responsible for the following:

Supervise and support SEP staff, ensuring services are delivered in accordance with individualized rehabilitation plans (IRPs)
Coordinate client referrals, intakes, and assessments for SEP participation
Monitor employment outcomes and maintain records for Medicaid billing compliance
Oversee vocational goal-setting, placement, job coaching, and retention support
Ensure integration of SEP plans with treatment teams in OMHC and PRP
Ensure accurate and timely documentation in accordance with COMAR and CARF
Train and support staff in evidence-based models such as IPS (Individual Placement and Support)
Develop and maintain employer partnerships to facilitate job opportunities
Participate in internal audits, QAPI reviews, and program improvement efforts
Ensure HIPAA compliance and safe delivery of employment services
Participate in leadership meetings and strategic planning

Required Education and Licensing:

Bachelor’s degree in Rehabilitation Counseling, Social Work, Psychology, or Human Services (required)
Master’s degree (preferred)
Maryland licensure as an LMSW, LGPC, LCSW-C, or LCPC (preferred; required if role includes clinical rehab planning or documentation)
CPRP certification
HIPAA training required within 30 days of hire

Qualifications:

Minimum of 5 years of experience in supported employment, vocational rehab, or behavioral health
Prior leadership or supervisory experience required
Knowledge of COMAR 10.21.29 (PRP), 10.21.20 (OMHC), and 10.22.13 (Supported Employment)
Familiarity with CARF standards, Medicaid billing documentation, and behavioral health compliance
Experience with IPS or similar evidence-based employment models strongly preferred
Excellent organizational, communication, and reporting skills
Ability to balance client engagement, staff supervision, and regulatory responsibilities
CPR/First Aid Certification preferred (or willing to obtain within 6 months of hire)

Working Conditions and Environment

Maintain a clean, safe, and drug-free working environment
Hybrid work environment with community-based client visits and in-office leadership responsibilities
Must pass criminal background check, drug screening, and TB testing
Maintain a professional appearance and demeanor
Must ensure safe, HIPAA-compliant working practices

Compensation: $68,000- $72,000 annually, commensurate with experience

Weekly Schedule:

Employment Type: Full time 40 hours/ week, W-2 Employee
Weekly Schedule: Monday through Friday, 9:00 AM – 6:00 PM (1-hour mandatory lunch break) Full-time, 40 hours/week
Participation in staff and leadership meetings as assigned

Physical Requirements
The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer.

Equal Opportunity Employer
K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions.

About the Company

K&I HEALTHCARE SERVICES LLC

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