SUPV QLTY & RELIABILITY ENGINEERING

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Job Title: SUPV QLTY & RELIABILITY ENGINEERING

Posting Start Date: 7/16/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

A Quality & Reliability Engineer Supervisor uses their engineering skills to assist in issues related to the Quality of the product. This job also involves leveraging advanced technical skills to resolve issues related to the product to meet quality goals.

Job Requirements

• Apply experience in process compliance and auditing. Proficient problem-solving and research skills (attention to detail and report writing).
• Development multiple tasks and accomplish them in a timely manner.
• Ability to work on own initiative with remote administration.
• Apply a skilled Lead Auditor with experience in conducting quality system audits.
• Apply excellent communication and interpersonal skills.
• Organized with a strong ability to prioritize tasks and work on the initiative.
• Apply knowledge of ISO 13485 and FDA quality requirements.
• Develop and implement world class quality processes in the Quality System in

support of business requirements, working closely with site Quality leaders.

• As a site matures (such as moving from component manufacturing to finished device

manufacturing) lead the development of the site Quality System to meet additional

requirements.

• Ensure all aspects of the sites QMS (Management Reviews, Internal Audits and

Supplier Management, etc.) comply with global quality procedures.

• Represent quality at customer meetings; represent the Global Quality organization

and be able to outline the Creganna Quality system and principles as part of business

proposals, QBRs, etc.

• Responsible for scheduling, planning, conducting, communicating, and reporting on

global internal audit results.

• Communicate closely with the Project Management Office to be aware of NPI /

transfers to sites that could affect the QMS, and plan for such changes.

• Support the implementation of electronic quality and other systems that could affect

the QMS.

• Serve as quality approver on engineering change orders (ECO) / document change

orders (DCO), training matrices and other documents as requested

What your background should look like

Core Competencies

• Technical Learning - Picks up on technical things quickly; can learn new skills and

knowledge; is good at learning new industry, company, product, or technical

knowledge; does well in technical courses and seminars.

• Problem Solving- Uses rigorous logic and methods to solve difficult problems with

effective solutions; probes all fruitful sources for answers; can see hidden problems;

is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first

answers.

• Ethics and Values - Adheres to an appropriate (for the setting) and effective set of

core values and beliefs during both good and bad times; acts in line with those

values; rewards the right values and disapproves of others; practices what he/she

preaches.

• Action Oriented - Enjoys working hard; is action oriented and full of energy for the

things that he/she sees as challenging; not fearful of acting with a minimum of

planning; seizes more opportunities than others.

• Job Specific Knowledge, Skills and Abilities

Knowledge - NCMRs/CARs/CAPA, Customer Complaints per million, Quantity of

returned product (RMAs), DPPM, DLPM.

Skills- Skills are the proficiency to perform a certain task.

Abilities- Abilities are an underlying, enduring trait useful for performing tasks (oral

comprehension, understanding information and ideas).

• Language: Bilingual English (Advanced) / Spanish.
• Experience in process compliance and auditing. Proficient problem solving and

research skills.

• Manage multiple tasks and accomplish them in a timely manner.
• Ability to work on own initiative with remote administration.
• Act as a skilled Lead Auditor with experience in conducting quality system audits.
• Excellent technical "hands-on" skills.
• Excellent communication and interpersonal skills.
• Highly organized with strong ability to prioritize tasks and work on initiative.
• Ability to evaluate information gathered from observation, experience, reasoning

and/or communication. Demonstrated clarity, accuracy, independent judgment and

thoroughness.

• Strong knowledge of ISO 13485 and FDA quality requirements.
• Excellent attention to detail and report writing.
• Based in Costa Rica, but have the willingness to travel up to 20% of the time..

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Posting City: San José

Job Country: Costa Rica

Travel Required: Less than 10%

Requisition ID: 155628

Workplace Type: Onsite

External Careers Page: Engineering & Technology

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