Surety Underwriting Assistant

Surety Underwriting AssistantRequired Education: • High School Diploma or equivalentRequired Qualifications/Skills/Experience: • Minimum 1 year of experience supporting complex transactions • Proficiency with Microsoft Outlook, SharePoint, Excel, and Microsoft Teams • Strong written and verbal communication skills • Exceptional customer service skills • Strong multitasking and organizational abilities • Dependable and reliable in a fast-paced environment • Advanced critical thinking and problem-solving skills • Strong time management and prioritization skills • Ability to work independently and as part of a team • Experience with data entry, document preparation, electronic filing, and administrative support • Ability to learn new software and systems quickly • Commitment to producing accurate, high-quality workPreferred Qualifications/Skills/Experience: • 3+ years of experience in a Surety Underwriting Assistant role or within the Property & Casualty (P&C) insurance industry • Experience supporting surety underwriting transactions • Proficiency with Adobe Acrobat • Proficiency with Microsoft PowerPointSurety Underwriting Assistant Overview: • The Surety Underwriting Assistant provides administrative and underwriting support within a National Bond Center environment • This role supports underwriting operations through a combination of customer service, data entry, document processing, and transaction management activities • The position serves as a key point of contact for agents, clients, underwriters, and internal stakeholders, assisting with bond transactions, endorsements, agency updates, and underwriting support functions • The role involves a significant amount of clerical and administrative work, including entering bond information into internal systems, preparing and processing documents, maintaining electronic records, and supporting underwriting teams • The Surety Underwriting Assistant is expected to communicate effectively with internal and external customers, respond to inquiries, and ensure a high level of customer satisfaction • Success in this role requires strong attention to detail, excellent organizational skills, the ability to manage multiple priorities simultaneously, and a commitment to accuracy • Candidates should be comfortable working in a fast-paced environment, adapting to changing priorities, and collaborating with cross-functional teams while maintaining a high level of professionalism and serviceJob Duties: • Support agents with inquiries related to the online Surety Agency portal • Process surety business transactions through bond and data entry systems • Prepare and execute new bonds, riders, renewals, cancellations, endorsements, and reinstatements • Enter rates, codes, and underwriting information into internal systems • Communicate with underwriters, internal staff, agents, clients, attorneys, territory managers, and IT personnel • Prepare, review, and verify documents for accuracy prior to processing • Maintain electronic files and documentation • Assist with billing, premium, and commission discrepancies • Provide administrative and clerical support • Perform data entry and form completion • Support process improvement initiatives • Respond to customer inquiries and provide follow-up support • Participate in special projects and additional assignments as needed**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**