Surety Underwriting Assistant

Location & Schedule: Hybrid - Indianapolis, IN (3 days in office: Monday - Wednesday)

Duration: 3 months with possible extension

What You'll Do:

• Provide support to agents using the online Surety Agency portal.
• Assist with new bonds, endorsements, renewals, cancellations, riders, and reinstatements.
• Maintain and update agency and client information accurately.
• Communicate professionally with internal and external stakeholders, including underwriters, agents, attorneys, and IT personnel.
• Retrieve, verify, and enter data using various systems; ensure accuracy and compliance.
• Assist with billing, premiums, and commission discrepancies when requested.
• Perform general office administrative tasks: data entry, forms completion, document preparation, and electronic filing.
• Participate in process improvement initiatives and other projects as assigned.

Note: This is a temporary/contract position with no benefits such as health insurance, retirement plans, or paid time off during the contract period.

What We're looking for:

• High School Diploma or equivalent.
• Minimum 1 year (preferably 3+ years) experience supporting complex transactions, ideally in a Surety UA role or P&C insurance environment.
• Strong proficiency in Outlook, SharePoint, Excel, and MS Teams. Adobe and PowerPoint skills are a plus.
• Excellent customer service, communication, and organizational skills.
• Proven ability to adapt to change, work independently, and meet deadlines in a fast-paced environment.
• Exceptional attention to detail with a commitment to accuracy.
• Strong multi-tasking, problem-solving, and time management abilities.