Case Management, Claims Processing, Communication Skills, Cost Analysis, Cost Estimates, Customer Support/Service, Data Entry, Disease Treatment, Documentation, Funding, HIPAA (Health Insurance Portability and Accountability Act), Health Maintenance Organization (HMO), Healthcare, High School Diploma, Insurance Claims, Medical Records, Organizational Skills, Orthopedic Surgery, Patient Confidentiality, Preferred Provider Organization (PPO), Staff Training, Surgical Procedures, Time Management, Training/Teaching