American Sign Language, Anesthesiology, Billing, Billing Software, Case Management, Communication Skills, Current Procedural Terminology (CPT), Dentistry, Diversity, Documentation, Electronic Medical Records, Establish Priorities, Film, Health Insurance, Healthcare Administration, High School Diploma, Hospital, ICD-10, Insurance, Insurance Claims, Interpersonal Skills, Logistics, Medical Billing, Medical Coding, Medical Treatment, Multilingual, Multitasking, Nursing, Organizational Skills, Patient Admissions, Patient Care, Patient Care Denials, Pediatrics, Special Needs, Surgical Nursing, Surgical Procedures, Treatment Plan, Vision Plan, Willing to Travel
Pay: Starting at $18/hour
Schedule: Monday - Friday 8:45am-4:45pm
Location: Jackson, NJ
Children's Dental Surgery is hiring a Scheduling Coordinator for our Jackson, NJ Surgery Center! Join our team where we prioritize exceptional patient care and offer a nurturing environment for our team.
The Scheduling Coordinator is responsible for coordinating all aspects of hospital-based dental procedures, including scheduling Operating Room time, obtaining authorizations, preparing documentation, and submitting accurate billing. This role acts as a liaison between the dental practice, hospital surgical services, anesthesiology, and insurance providers to ensure smooth and compliant case management for dental patients undergoing treatment in the OR.
Responsibilities:
Scheduling & Coordination:
- Schedule dental surgical cases at affiliated hospitals or surgical centers, coordinating with OR schedulers, anesthesia departments, and hospital intake staff.
- Communicate with dentists and dental assistants to confirm treatment plans, case duration, and equipment/supply needs.
- Ensure all pre-operative documentation is completed and submitted (e.g., history and physical, consents, medical clearances).
- Coordinate transportation, pre-op instructions, and post-op care instructions with families/caregivers as needed.
- Track and manage the OR block schedule, waitlists, and rescheduling due to hospital changes or patient needs.
- Authorization & Insurance Verification:
- Verify patient insurance eligibility and benefits for hospital-based dental services and general anesthesia.
- Obtain pre-authorizations or prior approvals for OR procedures, including medical necessity documentation.
- Work with referring physicians, pediatricians, or specialists when additional documentation is needed for justification
Billing & Claims Management:
- Prepare and submit billing claims for hospital-based dental procedures, including CDT and medical (CPT/ICD-10) coding when applicable.
- Coordinate with hospital billing teams to ensure correct billing for facility and anesthesia services.
- Follow up on insurance claims, denials, and patient balances related to OR cases.
- Maintain detailed records of submitted claims, payments, and correspondence.
Patient & Team Communication:
- Serve as the primary point of contact for patients, families, and caregivers regarding OR scheduling, insurance, and logistics.
- Educate patients on out-of-pocket costs, billing timelines, and financial assistance options if applicable.
- Work closely with dentists, dental assistants, and practice managers to ensure efficient case flow and documentation accuracy.
Qualifications:
- High School diploma or GED required.
- 2+ years of experience in medical or dental billing, with knowledge of insurance authorization processes.
- Familiarity with CDT, CPT, ICD-10 coding, and billing software (e.g., Dentrix or hospital EMRs).
- Strong organizational skills, with the ability to manage multiple priorities and schedules.
- Excellent interpersonal and communication skills; ability to work with children and families from diverse backgrounds.
Preferred Qualifications:
- Prior experience coordinating hospital-based dental surgeries or procedures for pediatric/special needs patients.
- Certification in medical/dental billing and coding (e.g., CMRS, CPC, or equivalent).
- Bilingual or multilingual preferred (Spanish, ASL, or other languages relevant to your patient population).
- Associate’s degree in healthcare administration, Medical Billing, or related field preferred.
What We Offer
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:
- Medical and Vision Insurance: You're eligible starting the first month after you join
- In-house Dental Coverage: Enjoy this benefit with $0 premium
- 401(k) Plan with Company Match: We help you plan for your future with our matching program
- Generous Paid Time Off and Holidays: Take the time you need to relax and recharge
- Employee Referral Program: Earn rewards for bringing talented individuals to our team.
- Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program
- Pet Insurance: We understand the importance of furry family members too
- Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role
- Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options
Who We Are
Join Children’s Dental Surgery, where we blend excellence in pediatric dental care with compassion in a hospital-like setting across Philadelphia, Lancaster, Malvern, and Bethlehem, PA. Our team of board-certified pediatric dentists, anesthesiologists, and nurses ensures every child receives top-tier care with precision and compassion. If you're passionate about making a difference in children's lives and providing comfortable, stress-free dental experiences, we want you on our team.
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Chord Specialty Dental Partners