Surgery Financial Collections Representative

Surgery Financial Collections Representative (ASC Focus)
Pay: $17.00–$19.00/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Type: Temp-to-Perm
Location: Tulsa, OK

Surgery Financial Collections Representative – Must-Have Requirements

• Prior experience in medical collections or insurance follow-up
• Strong understanding of healthcare billing and revenue cycle workflows
• Experience working with billing systems and Microsoft Office
• Ability to manage multiple accounts, priorities, and deadlines
• Strong communication and negotiation skills
• Ability to work independently in a fast-paced environment

Surgery Financial Collections Representative – Position Summary

The Surgery Financial Collections Representative supports an ambulatory surgery center (ASC) by managing patient accounts, insurance follow-up, and collections activities. This role ensures accurate reimbursement, resolves billing discrepancies, and maintains strong revenue flow through effective payer and patient communication. The ideal candidate is detail-oriented, organized, and experienced in healthcare financial operations.

Surgery Financial Collections Representative – Essential Duties & Responsibilities

• Manage patient self-pay balances and outstanding account collections
• Perform insurance follow-up on ASC claims, including denials and underpayments
• Investigate and resolve billing discrepancies and payment delays
• Contact patients regarding balances via phone, email, and mail
• Establish and negotiate payment plans within established guidelines
• Identify delinquent accounts and escalate as needed
• Document all collection activity and account updates accurately
• Respond to patient billing questions and explain account details clearly
• Collaborate with billing and revenue cycle teams to improve collections performance

Surgery Financial Collections Representative – Additional Qualifications

• Experience in ambulatory surgery center (ASC) billing preferred
• Familiarity with insurance claims processing, denials, and appeals
• Strong problem-solving and analytical skills
• High attention to detail and accuracy
• Ability to handle high-volume workload while staying organized

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