Join our team as a Full-Time Surgery Scheduler!
This position will work Monday through Friday, 8:00am - 4:00pm, in the Plaza Building on the Main CHP Campus in Lawrenceville. After a 90-day orientation period, this position will have the opportunity to work remotely 2 days per week. If you have knowledge of health insurance and experience obtaining authorizations, we encourage you to apply!
Primary Responsibilities:
Work directly with department to troubleshoot procedural and operations issues.
Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
Ensure that informed consents are signed.
Provide patients with pre and postoperative instruction according to service specific guidelines.
Coordinate patient education seminars and schedules physicians accordingly.
Collect data for research study.
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
Ensure all billing and insurance information is current and accurate.
Complete special projects as assigned.
Act as liaison between patient and referring physicians.
Obtain pre-certification and/or referral prior to the date of the procedure.
Coordinate and track internal and external marketing efforts.
Attend and schedule department meetings.
Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
High school diploma or equivalent required.
Completion of a medical assisting program or 2-4 years experience in a medical field.
Knowledge of the Epic practice management programs preferred.
Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran