Communication Skills, Customer Support/Service, English Language, High School Diploma, Insurance, Multilingual, Organizational Skills, Patient Care, Patient Education, Presentation/Verbal Skills, Quality of Care, Schedule Development, Spanish Language, Surgical Procedures, Writing Skills
Regional Hand Center is growing and has a new opportunity for an evening Surgery Scheduler/Receptionist - This at-will, full-time position is a part of a supportive, interactive team. The selected candidate will be responsible for scheduling emergent and routine surgeries. Working to maximize the efficiency of the ambulatory surgery center staffing and resources while ensuring superior quality of care for patients, families, and internal customers.
RESPONSIBILITIES include, but not limited to:
- Scheduling Surgeries
- Scheduling pre and post-operative Appointments
- Scheduling Post-Operative Appointments
- Interfacing with patients, surgeons, staff, referring providers, departments, adjusters, vendors, etc.
- Obtaining insurance Authorizations or Pre-Certifications
Prior Experience/Qualifications:
- Prior experience with insurance verification, preauthorization,
- Familiar with medical clearances as they relate to surgical patients.
- Familiar with referrals, authorization, pre-certifications, and eligibility.
- Experience with patient financial counseling and collecting out-of-pocket expenses from patients and families.
- Demonstrated excellent organizational, customer service, professional written and verbal communication skills.
- Bilingual - English/Spanish
REQUIRED QUALIFICATIONS:
- High School Graduate or equivalent
Job Type:
Job Type: Full-time, 30 hours a week.
RHC is a California at-will, equal opportunity employer offering a friendly, engaged work environment and competitive benefits.