Communication Skills, Facilities Management, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Problem Solving Skills, Regulations, Schedule Development
Join the SMOC Surgery Scheduler Team!
Key Responsibilities:
- Scheduling Management: Oversee the scheduling of surgeries at multiple facilities, coordinate pre-operative appointments, and submit authorizations to ensure a smooth patient experience.
- Patient Flow Coordination: Manage daily patient flow and handle multiple tasks with ease.
- Patient Support: Serve as a trusted resource for patients, providing pre-operative and post-operative instructions as directed by the provider.
- Proactive Engagement: Embrace new responsibilities, solve problems, and assist whenever needed.
Qualifications:
- Familiarity in total joint surgery scheduling
Exceptional Communication Skills: Demonstrate a patient-first mindset with outstanding communication abilities. Must be able to communicate effectively with the team, provider, insurance companies, and managers.
- Professionalism: Maintain professionalism in stressful or confidential situations.
- Insurance and HIPAA Knowledge: Confidently work with insurance companies and possess knowledge of HIPAA regulations.
- Technical Proficiency: Strong proficiency in Microsoft Office programs (Outlook, Word, Excel).
We look forward to your application!
S
Sport Medicine and Orthopaedic