Surgical Collector

Human Hire

Tarrytown, NY

JOB DETAILS
SALARY
$30
SKILLS
Accounts Receivable, Accounts Receivable Management, Analysis Skills, Billing, Billing Records, Claims Management, Claims Processing, Communication Skills, Contract Review, Current Procedural Terminology (CPT), Customer Escalations, Detail Oriented, Documentation, Epic Systems, Establish Priorities, Health Insurance, Healthcare, Insurance, Internet Portal, Medical Billing, Medical Record System, Multitasking, Organizational Skills, Problem Solving Skills, Surgical Procedures
LOCATION
Tarrytown, NY
POSTED
29 days ago

Surgical Medical Collector

Location: Tarrytown, NY 10591 (On-site)
Pay Rate: $30–$35/hour
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Assignment Type: Temporary (minimum 8 weeks, potential extension)

Overview
A leading multi-specialty healthcare organization is seeking a Surgical Collector to support high-volume physician accounts receivable during a key transition period. This role focuses on surgical claims follow-up, insurance resolution, and patient balance collections as the organization prepares for an upcoming Epic implementation and wind-down of legacy A/R.

This is a hands-on revenue cycle role suited for someone who thrives in fast-paced billing environments and can independently manage complex claim workflows from start to finish.

Key Responsibilities
  • Manage assigned physician A/R work queues and follow up on outstanding surgical claims
  • Contact insurance carriers via phone and online portals to verify claim status and resolve issues
  • Review eligibility, benefits, payments, and denial details for accuracy
  • Prepare and submit written appeals for denied or underpaid claims
  • Analyze daily payment and adjustment reports, including zero-payment claims
  • Identify and correct billing errors, including CPT/modifier issues, coordinating with internal teams
  • Provide allowed amounts to surgical coordinators for patient pre-collection estimates
  • Communicate with patients regarding outstanding balances, deductibles, and coinsurance
  • Review insurance contract rates and ensure payments align with agreements
  • Scan, attach, and maintain documentation in the billing system (NextGen/ICS or similar)
  • Track and resolve payer correspondence and outstanding documentation requests
  • Prioritize high-dollar or aged accounts and escalate unresolved issues as needed

Required Qualifications
  • Prior experience in medical insurance collections or healthcare A/R follow-up required
  • Strong understanding of claims processing, denials, and appeals workflows
  • Experience with surgical billing or specialty practice billing strongly preferred
  • Familiarity with systems such as NextGen or similar EHR/billing platforms is a plus
  • Strong attention to detail and ability to manage multiple priorities independently
  • Clear communication skills for both payer and patient interaction

Why This Role
This is a strong opportunity for an experienced collector who wants meaningful, hands-on impact during a critical A/R cleanup initiative. You’ll work closely with experienced revenue cycle professionals, manage real surgical billing complexity, and contribute directly to financial readiness ahead of a major system transition.

About the Company

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Human Hire