Surgical Medical CollectorLocation: Tarrytown, NY 10591 (On-site)
Pay Rate: $30$35/hour
Schedule: MondayFriday, 8:30 AM 5:00 PM
Assignment Type: Temporary (minimum 8 weeks, potential extension)
OverviewA leading multi-specialty healthcare organization is seeking a Surgical Collector to support high-volume physician accounts receivable during a key transition period. This role focuses on surgical claims follow-up, insurance resolution, and patient balance collections as the organization prepares for an upcoming Epic implementation and wind-down of legacy A/R.
This is a hands-on revenue cycle role suited for someone who thrives in fast-paced billing environments and can independently manage complex claim workflows from start to finish.
Key Responsibilities- Manage assigned physician A/R work queues and follow up on outstanding surgical claims
- Contact insurance carriers via phone and online portals to verify claim status and resolve issues
- Review eligibility, benefits, payments, and denial details for accuracy
- Prepare and submit written appeals for denied or underpaid claims
- Analyze daily payment and adjustment reports, including zero-payment claims
- Identify and correct billing errors, including CPT/modifier issues, coordinating with internal teams
- Provide allowed amounts to surgical coordinators for patient pre-collection estimates
- Communicate with patients regarding outstanding balances, deductibles, and coinsurance
- Review insurance contract rates and ensure payments align with agreements
- Scan, attach, and maintain documentation in the billing system (NextGen/ICS or similar)
- Track and resolve payer correspondence and outstanding documentation requests
- Prioritize high-dollar or aged accounts and escalate unresolved issues as needed
Required Qualifications- Prior experience in medical insurance collections or healthcare A/R follow-up required
- Strong understanding of claims processing, denials, and appeals workflows
- Experience with surgical billing or specialty practice billing strongly preferred
- Familiarity with systems such as NextGen or similar EHR/billing platforms is a plus
- Strong attention to detail and ability to manage multiple priorities independently
- Clear communication skills for both payer and patient interaction
Why This RoleThis is a strong opportunity for an experienced collector who wants meaningful, hands-on impact during a critical A/R cleanup initiative. Youll work closely with experienced revenue cycle professionals, manage real surgical billing complexity, and contribute directly to financial readiness ahead of a major system transition.