Surgical Coordinator, Full-Time Days, 40 Hours, Orthopedics

Day Kimball Health is hiring a Surgical Coordinator for the Orthopedics Department!

Location: Putnam, CT Shift: Day Shift, 40 Hours

Benefits

• Medical/Dental/Vision
• Pharmacy Plan
• Basic & Supplemental Life Insurance
• Short- & Long-Term Disability
• Health Savings Account or Flexible Spending Account
• Accident & Critical Illness Coverage
• 401K Plan with Eligible Employer Contribution
• Vacation Time
• Sick Days
• Paid Holidays
• Education Reimbursement
• Pet Insurance
• Additional Benefits

Surgical Coordinator Job Summary The Surgical Coordinator is a position that includes surgical coordination, obtaining required authorizations for orthopedic, surgical, procedural and diagnostic services, FMLA paperwork processing and customer service. The Surgical Coordinator is responsible for obtaining and verifying patient demographic information, insurance, and other information necessary to ensure that all booked medical procedures are appropriately scheduled according to established protocols.

Surgical Coordinator Key Responsibilities

Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of surgical and office medical procedures Plans and directs verification of patient insurance and data processing to ensure accurate patient billing Books, coordinates and reschedules patient surgery, pre-op and post-op appointments. Schedules patients in a prompt, pleasant, and helpful manner. Verifies necessary logistical information in the medical record. Obtains insurance benefit information and prior authorization as needed. Ensures payer is contracted and in-network with doctor's office and facility.

Surgical Coordinator Required Skills and Qualifications Education:

High school graduate or equivalent required.. College level courses preferred but not required.

Experience:

At least 4 years of relevant surgical coordination and customer related experience within a healthcare environment Knowledge of Healthcare Insurance preferred. Knowledge of medical terminology preferred. Excellent customer service skills required. Prior experience and demonstrated competence with patient or customer information systems.

Workers Compensation Specialist

For the Surgical Coordinator that also functions as the Workers' Compensation Specialist. The Workers' Compensation Specialist is a key position in the medical practice playing a critical multifaceted role with the management of workers' compensation services and claims.

Essential Responsibilities as Workers Compensation Specialist

Point of contact for new workers' compensation

Obtain demographics Workers' compensation carrier Workers' Case ID and contact Schedule patient for office visit once WC is verified

Liaison between the medical practice and WC representative/adjuster

Provide timely documentation to carrier to include but not limited to:

Office visit notes Work restrictions

Obtain visit authorizations from carrier to provide services at the practice and ensure Facilitate appropriate, provider identified referrals to specialists and obtain prior authorization from WC carrier

Why Choose Day Kimball Health? For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Surgical Coordinator in the Orthopedics Department and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!