Responsible for the scheduling of OR surgery/procedure cases. Contacts insurance providers to obtain pre-authorization of surgical procedures and diagnostic testing. Provides support to front office operations to ensure smooth flow of patient care. Duties and Responsibilities: Responsible for the coordination and scheduling of all OR surgeries and procedures, to include pre-op, medical clearance, and post-op appointments. Verifies patient demographics and obtains pre-certifications for all surgeries and procedures from insurance carriers. Instructs patients on procedure protocol and responds to patients questions and concerns. Acts as a liaison between referring physicians and surgeons for the communication of clinical data and to determine OR scheduling. Ensures that all pre-op processes and forms are completed and forwarded to the OR. Functions as a back-up to the front office staff as necessary. Performs automated functions that fall within job responsibility. Knowledge, Abilities: Excellent communication, interpersonal, patient relations and telephone skills required Knowledge of medical terminology and electronic medical records/systems Familiarity with commercial insurance processes Exceptional attention to detail and accuracy Ability to multi-task Minimum requirements: High school diploma or GED. At least three years of scheduling experience, with two years of experience in a clinical setting, preferably in a medical practice environment.