Surgical Coordinator | Surgery Oncology| Full Time| Days

Overview

Under the supervision of the Department Director, Ambulatory Administrator, or Office Manager, directs, coordinates and facilitates the surgical scheduling activities of all clinic physicians. Utilizes appropriate administrative, financial and operational policies and procedures to facilitate continuity of care for the surgical patient. Acts as liaison between the department and other surgical and financial areas.

Responsibilities

Coordinates the scheduling of pre-operative appointments to

include preadmission testing, history and physical, and other

associated tests or services related to the surgical procedure.

Attends and actively listens and participates in the regularly

scheduled Referral Coordinator and/or Surgical Coordinator

training sessions and meetings.

Instructs patients on administrative, financial and preoperative

processes.

Verifies insurance coverage, obtains authorization, submits

clinical information as required and communicates with

patient, vendors, surgeon and hospital abreast of the surgical

plan.

Provides excellent customer service for

patients/families/representatives and other members of the

treatment team.

Utilizes the internal surgical scheduling EPIC application and

external scheduling processes.

Identifies and requests specialized equipment and/or

personnel required by the physicians for performance of each

surgical case.

Review reports to determine if procedures authorized match

procedures performed. Reviews reports to determine if

authorization is required for unscheduled surgeries performed

after hours.

Prepares reports as requested, educates staff members and

physicians in new processes, policies and procedures.

Participates as an active care team member in the

coordination of patient care.

Qualifications

Experience Requirements:

2 years - working in an Ambulatory Healthcare environment - required

2 years - customer service - required

2 years - working with third party payors (insurance carriers) required

Education:

High School Diploma or GED equivalent - required

Travel: Up to 10%

UFJPI is an Equal Opportunity Employer and Drugfree Workplace