Surgical Coordinator

Software Guidance & Assistance, Inc., (SGA), is searching for a Surgical Coordinator for a Contract assignment with one of our premier Healthcare clients in Washington, DC .

Responsibilities :

• Coordinate clinic visits and surgical procedures for pediatric patients.
• Schedule procedures for Children's Hospital Operating Room, Ambulatory Surgery Center, and affiliated hospitals or surgery centers.
• Obtain physician and facility pre-certifications and prior authorizations.
• Verify insurance eligibility, benefits, referrals, copays, deductibles, and required documentation before procedures.
• Coordinate appointments, diagnostic testing, anesthesia consultations, and surgical services to provide a seamless patient experience.
• Maintain accurate patient registration, demographic, insurance, and guardianship information.
• Communicate with parents, guardians, physicians, and internal departments regarding scheduling, authorizations, and procedural requirements.
• Coordinate vendor services and specialized equipment required for surgical procedures.
• Monitor case readiness and ensure all required documentation is complete prior to surgery.
• Support a collaborative team environment while delivering exceptional customer service to patients and families.

Required Skills:

• High School Diploma or GED required
• Minimum of 3 years of progressive experience in patient registration, medical scheduling, insurance verification, or surgical scheduling within a healthcare setting
• Surgical scheduling experience required
• Experience with insurance authorization, pre-certification, and eligibility verification required
• Experience coordinating multiple providers, appointments, and procedures in a fast-paced clinical environment
• Proficiency with Cerner or a similar EMR scheduling system
• Proficient knowledge of medical insurance verification procedures
• Knowledge of medical terminology
• Working knowledge of healthcare insurance, referrals, pre-certifications, authorizations, and billing processes
• Proficiency with Microsoft Office applications
• Strong organizational and multitasking skills
• Excellent verbal, written, interpersonal, and customer service skills
• Ability to work effectively with patients, families, physicians, and multidisciplinary teams
• Strong attention to detail and documentation accuracy

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
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