Surgical Scheduler

Job Title: Surgical Scheduler/Senior Administrative Assistant

Job Description

A leading academic healthcare organization seeks a skilled Surgical Scheduler for the Division of Otolaryngology (ENT) located in New Haven County, CT. This role demands a highly organized professional experienced in coordinating surgical procedures, managing provider schedules, and ensuring exceptional patient service. The position offers a Monday to Friday day shift schedule with the potential for hybrid work flexibility after approximately three months based on performance and training progress.

Responsibilities

• Coordinate surgical procedures, clinic appointments, diagnostic testing, and post-operative visits.
• Utilize EPIC to manage and prioritize scheduling requests while ensuring accuracy and efficiency.
• Coordinate surgical documentation, pre-operative requirements, and follow-up care.
• Build and maintain provider schedules, adjusting for time off, emergencies, and schedule changes.
• Communicate appointment updates, cancellations, and scheduling changes to patients.
• Verify insurance, referrals, and patient demographic information.
• Maintain accurate patient records and documentation within the electronic medical record system.
• Generate reports, compile clinical data, and support departmental administrative functions.
• Coordinate meetings, conferences, and provider calendars as needed.
• Provide exceptional customer service to patients, providers, and referring offices.
• Support front desk and administrative operations as required.

Essential Skills

• 3+ years of medical scheduling experience.
• Previous surgical scheduling experience.
• Experience working within EPIC.
• Strong knowledge of insurance verification, referrals, and medical office workflows.
• Excellent organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced clinical environment.
• Experience supporting provider schedules and coordinating complex patient appointments.

Additional Skills & Qualifications

• Proficiency in EPIC.
• Skills in surgery scheduling, healthcare, appointment scheduling, calendar management, and administrative support.

Work Environment

This position is situated in a dynamic healthcare environment with a day shift schedule from 8:00 AM to 5:00 PM, Monday through Friday. After approximately three months, hybrid work flexibility may be available based on performance and training progress. The work involves collaborating with a diverse team in a fast-paced clinical setting, utilizing modern electronic medical record systems and communication tools to deliver top-quality care and coordination.

If interested please book a virtual meeting with me here: https://talentassistant.actalentservices.com/assistant/bookings/bgF9HVkt

Job Type & Location

This is a Contract position based out of New Haven, CT.

Pay and Benefits

The pay range for this position is $25.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Haven,CT.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.