Calendar Management, Customer Support/Service, Data Collection, Detail Oriented, Establish Priorities, Financial Planning, Healthcare, High Reliability, High School Diploma, Information/Data Security (InfoSec), Lifting Equipment, Medical Terminology, Multitasking, Needs Assessment, Nursing, Office Equipment, Organizational Skills, Patient Confidentiality, Physical Demands, Registered Nurse (RN), Resource Management, Schedule Development, Surgical Procedures, Time Management
NMC is currently recruiting a Surgical Scheduler in the Operating Room. The position is full-time (80 hours bi-weekly), generally M-F 7 a.m. to 3:30 p.m. Northwestern Medical Center’s mission is to provide exceptional health care to our community. Join our high reliability team! With “people” as one of our core values, valuing our employees is a top priority for Northwestern. We care about our employees, their families, and their overall health & well-being. We are proud to offer a generous benefits package, with recognized national carriers, designed to help our people stay healthy, balance work & life responsibilities, protect your assets & plan for a secure financial future.
Hourly Hiring Range: $17.21 USD to $27.88 USD
Surgical Scheduler
JOB SUMMARY:
- The Surgical Scheduler performs scheduling, clerical and reception duties. The Scheduling Assistant requisitions supplies and services as directed.
PRE-REQUISITES:
- Education: High school graduate or GED, medical terminology
- Experience: 1-3 years experience in a healthcare setting , prefer scheduling experience and demonstrated success at customer service
- Special Skills: Must read and write, use a computer, be extremely organized and have a high level of attention to detail
RELATIONSHIPS:
- Reports To:
- Director of Surgical Services
- Supervises:
- Other Contacts:
- RN’s, Shift Coordinator, Chief Nursing Officer, Surgeons, Surgeon’s Offices, Anesthesiologists, patients, patient’s families.
SCOPE:
- Machinery or Equipment Used:
- Physical Demands:
- Mostly sedentary work. Occasional lifting supplies/ equipment.
- Working Conditions:
- Occasional pressure due to multiple calls and inquiries.
- Required Protective Equipment:
ESSENTIAL FUNCTIONS:
- Communicates with patients, team members, and management in an accurate and timely manner evidenced by:
- Talks with and listens to patients/team members
- Reports pertinent, concise information
- Complete timely scheduling documentation
- Protects confidentiality of patient/colleagues
- Secures all relevant information regarding surgical case or procedure
Applies critical thinking skills and considers alternatives- Organizes multitask workload
- Prioritizes tasks/work
- Seeks assistance
- Collects/integrates data from multiple sources
Manages self and resources effectively
- Acknowledges limits of experience and capability
- Identifies learning needs and seeks resources
- Utilizes equipment and supplies appropriately
- Maintain clean, orderly environment of care
- Ensures traffic control in “sensitive areas”
- Seeks out and accepts feedback
- Requests assistance appropriately
Maintains surgical schedules
- Maintains surgeon vacation schedules in calendar
- Manages scheduling blocks
- Coordinates add-on cases and changes in surgery dates/times
- communicates relevant case/procedural information
Demonstrates the unit specific skills requisite for unit/patient population served
- See unit specific competencies
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Northwestern Medical Center