Surgical Services & Office SupportCuralta Foot + Ankle, LLC, is a fast-growing Podiatry practice that values an "Above & Beyond" approach to patient service. We are interested in a team player who will make a positive impact in patients' lives through providing excellent customer service.
This opportunity is for a Full Time Surgical Services & Office Support Specialist for our Rochelle Park office.
The Surgical Services & Office Support Specialist acts as the primary administrative bridge between patients, doctors, and surgery facilities to ensure that the surgical procedures are scheduled and executed seamlessly.
Essential Functions, Job Duties & Responsibilities:
- Review, coordinate and book surgery procedures, pre-operative appointments and post-operative appointments for multiple doctors
- Reach out to patients in a timely fashion to establish surgical date preference, necessary information including all medical tests and clearance
- Coordinate potential dates with patient, doctor and facility
- Complete scheduling with the facility on portal or online forms and upload copy to EMR
- Confirm equipment and implants are approved and ordered, coordinating and confirming with vendor when needed
- Schedule patients pre and post op dates with surgeon, adding all dates to calendars
- Meet in-person with patients to review benefits, arrival time, location, and other pre-op and post-op instructions when requested by patient or physician
- Communicate daily with local Practice Administrators ensuring awareness of surgery dates and follow up appointments
- Prepare surgical paperwork packet with all necessary information into patient's chart as draft
- Confirm medical clearance obtained and received by facility
- Day prior to surgery confirm all logistics are unchanged
- Provide office support, which includes assisting front desk activities, which includes checking in/out patients, and answering phones when needed.
Education & Experience:
- 3+ years' experience booking surgeries preferred
- 1+ plus years of billing dx/ cpt coding preferred
- ModMed experience a plus
Skills and Abilities:
- Attention to detail
- Ability to multi-task
- Friendly, patient and kind personality
- Professional communications skills
- Proficient in Microsoft Office
- Experience with EHR
Physical Requirements & Work Environment:
- Prolonged periods of sitting at a desk and working on a computer
- Podiatry office, with daily interactions with patients and office staff
This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described,
and may be amended at any time at the sole discretion of the employer.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable the employee with disabilities to perform the essential functions of the position, absent undue hardship.
Compensation details: 20-24 Hourly Wage
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