Surgical Tech Service Specialist

GENERAL JOB SUMMARY:

Service Line Leader ensures and delivers high quality, patient-centered care, and coordination of all functions in the service line. A Service Line Leader will be in collaboration with other staff members, management team, vendors, Materials Management, Sterile Processing, physicians, and physician Representatives to serve as a resource person for staff and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall service line performance.

CORE COMPETENCIES/CRITICAL RESPONSIBILITIES:

Quality

• Collaborates with surgeon(s) to coordinate, evaluate, customize any needs in the service line to deliver high quality, patient-centered care.
• Ensure preparations for specialty procedures are completed by reviewing schedule in advance, checking accuracy of schedule (time-allotted, procedure name, & any special considerations).
• Ensures compliance with all policies, procedures, and regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Creation and updating of service line preference cards regularly for accuracy, completeness, and charge capture.

Service

• Align knowledge, skill, and expertise of perioperative personnel to enhance and develop surgical specialty capabilities.
• Reflects Stamford Health mission and core values when interacting with co-workers, patients, and physicians.
• Arrange/order supplies/equipment necessary for upcoming procedures and providing in-services to colleagues.
• Provide and develop educational tools that may be needed regarding service line procedures or any equipment, etc. (reference guides/videos).
• Coordinates with the Perioperative Nurse Educator and Nurse Manager to arrange staff in-service education.
• Coordinates with management team to balance unit staffing needs with service line responsibilities.

People

• Functions as a resource person in service line for staff members. Works in tandem with surgeons, colleagues, vendors to play an integral role to provide feedback/training to assist in service line performance.
• Leads in a way that inspires commitment to the vision/mission/values of the organization. Demonstrates leadership traits and supports team efforts.
• Collaborates with surgeon(s) in particular specialty initially during their onboarding process and continually thereafter.
• Serves as a preceptor regarding service line procedures and equipment to new hires and students.
• Supports physician partnership.

Finance

• Provide information, insight, and suggestions regarding operational and capital purchases and processes related to service line.
• Identifies opportunities and provides solutions for improvement including volume, efficiency, cost, and safety.
• Supports proper inventory control and assists with managing supplies and equipment.

UNIT SPECIFIC COMPETENCIES & REQUIREMENTS:

Will be provided on orientation to the unit.

QUALIFICATIONS REQUIRED:

• Minimum of 2 years clinical experience in an operating room environment
• Surgical Tech certification required.
• Proficient in creating/updating preference cards for designated serviceline
• Completion of any specialty training for service line
• Completion of performance and knowledge validation for service line
• Endorsement by surgeon(s) and perioperative leadership