Analysis Skills, Casinos, Communication Skills, Community Support, Equipment Maintenance/Repair, Federal Laws and Regulations, Gaming, High School Diploma, Law Enforcement, Leadership, Lift/Move 25 Pounds, Military, Operations, Physical Demands, Procedure Development, Regulatory Compliance, Reporting Skills, State Laws and Regulations, Surveillance, Table Games
As a Surveillance Agent, you play a vital role in protecting the integrity of our operations while keeping the fun flowing for guests and Team Members alike. As a Surveillance Agent, you’ll be behind the scenes but at the center of everything. Using state-of-the-art equipment, you’ll monitor live activity throughout the casino, parking lots, cash handling areas, count rooms, and gaming floor, ensuring safety, fairness, and compliance with regulatory standards. No experience necessary; we will train you.
Boot Hill Casino & Resort's Core Values:
- Build a diverse team of service-focused individuals
- Provide consistent and outstanding guest service
- Develop and create extraordinary entertainment experiences
- Take pride in our clean and well-maintained facility
- Support the communities in which we work and live
- Celebrate our heritage
- Be respectful, inclusive, and responsible in all we do
Qualifications:
- Minimum age: 18
- High school diploma or GED required
- Security, law enforcement, military, or related experience preferred
- Strong analytical, observational, and communication skills
- Ability to read and interpret technical procedures and write professional reports
- Must be able to maintain confidentiality of sensitive information
Daily Operations:
- Attend and participate in daily briefings.
- Operate and maintain surveillance equipment.
- Monitor casino areas, including the gaming floor, count rooms, and cash handling areas.
Security & Compliance:
- Observe, document, and report policy violations or illegal activities.
- Ensure operations align with Internal Control Policies and Procedures.
- Maintain confidentiality of reports and sensitive information.
- Work with local, state, and federal law enforcement as necessary.
Reporting & Documentation:
- Write clear, factual reports.
- Record relevant activities via video/audio.
- Inform senior management of significant findings.
Game Integrity:
- Understand the rules for table games and other gaming areas.
- Ensure fair and compliant play throughout the property.
Communication & Leadership:
- Communicate effectively with team members, management, and outside agencies.
- Provide clear direction and expertise during investigations or operational checks.
Physical & Work Requirements:
- Must be able to walk, stand, and operate equipment for extended periods.
- Flexible schedule including nights, weekends, holidays, and overtime.
- Lift and carry up to 25 lbs; work in confined or physically demanding environments.
Job Type:
- Full-Time Position
- $18 per hour
Benefits:
- Competitive Pay
- Free Meals
- 401k Plan with discretionary match*
- Free Life Insurance*
- Free Dental Insurance*
- Free Vision Insurance*
- Health Insurance Packages
- Supplementary Insurance Available
- Promote and Grow within Company
- Paid Time Off Program*
- Referral Program*
*See HR for full details and description of Benefits available upon hire. Must be at least 18 years of age to work in this position. Must be able to obtain a Kansas Racing and Gaming License.