Surveillance Agent

Position Summary

Responsible for maintaining close continuous surveillance of all gaming areas and the entire property to secure safety and property assets

Job Title

Surveillance Agent

Department

Surveillance

Reports To

Supervisor Surveillance

FLSA Designation

Non-Exempt

License Type

Gaming

Target Pay

Start - 26.64 One Year - 29.60

Essential Job Functions

Monitor all areas of the property always identifying potential security andor safety risks and reporting them to the appropriate individual or entity for proper resolution

Utilizes necessary equipment to identify record document and report illegal suspicious or unusual activities occurring on property

Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence

Must be able to pass various tests to include but not limited to all table games and Surveillance system

Protects casino assets and gaming integrity through the consistent thorough monitoring of all activities on property particularly on the gaming floor

Participate in confidential internal and external investigations

Conducts research on subpoena requests from state and federal authority

Completes daily reports and incident reports to document your activity

Held accountable for the accuracy and thoroughness of departmental records and reports

Supports other employees supervisors and management regarding protection of assets in their respective departments

Coordinates with the Security Department when Surveillance discovers a matter which needs further investigation or attention

All other duties as assigned

Qualifications

Excellent verbal and written communications skills in English

Must be 21 years of age or older

Gaming industry experience preferred

Ability to identify color casino tokes are color coded

Basic math skills - pre-employment assessment required add subtract multiply and divide

High school diploma or General Education Degree GED some college preferred

Ability to analyze documents and reports

Ability to obtain and maintain all necessary licensing

Working Conditions

Regularly required to sit stand walk and use hands to control surveillance tools

Must occasionally lift and lift up to 25 pounds

Frequently required to stoop crouch or kneel

Must be able to work flexible hours including evenings weekends and holidays

Ability to interact with others while maintaining a courteous and positive demeanor

Exposure to climate environments