Surveillance Agent

Position Summary: Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, to secure safety and property assets

Job Title: Surveillance Agent

Department: Surveillance

Reports To: Supervisor Surveillance

FLSA Designation: Non-Exempt

License Type: Gaming

Target Pay: Start - $26.64 One Year - $29.60

Essential Job Functions:

• Monitor all areas of the property always, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution
• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
• Maintains a working knowledge of all rules and regulations of the New York State Gaming Commission and ensures strict adherence
• Must be able to pass various tests to include but not limited to all table games and Surveillance system
• Protects casino assets and gaming integrity through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor
• Participate in confidential internal and external investigations
• Conducts research on subpoena requests from state and federal authority
• Completes daily reports and incident reports to document your activity
• Held accountable for the accuracy and thoroughness of departmental records and reports
• Supports other employees, supervisors, and management, regarding protection of assets in their respective departments
• Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention
• All other duties as assigned

Qualifications:

• Excellent verbal and written communications skills in English
• Must be 21 years of age or older
• Gaming industry experience preferred
• Ability to identify color (casino tokes are color coded)
• Basic math skills - pre-employment assessment required (add, subtract, multiply and divide)
• High school diploma or General Education Degree (GED), some college preferred
• Ability to analyze documents and reports
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to sit, stand, walk and use hands to control surveillance tools
• Must occasionally lift and lift up to 25 pounds
• Frequently required to stoop, crouch or kneel
• Must be able to work flexible hours including evenings, weekends, and holidays
• Ability to interact with others while maintaining a courteous and positive demeanor
• Exposure to climate environments