Surveillance Observer

Essential Job Functions:
 Operate surveillance system and associated equpiment.
 Communicate with security, management, gaming agents,, and other casino employees as needed.
 Document observations, events, and incidents.
 Follow established department rules and policies.
 Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
 Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
 Performs miscellaneous duties as assigned.
 Attend any and all training offered.
Job Qualifications:
 Experience Required: Two years gaming related or gaming enforcement experience preferred.
 Education Required: High school diploma or equivalent.
 Skills, Knowledge and/or Abilities Required: Ability to physically watch numerous monitors simultaneously and observe for extended periods of time; manually operate various closed circuit video equipment and changing recording material as necessary; maneuver and view action throughout entire casino whenever patrol functions are necessary; excellent verbal communication skills; ability to properly document activity in writing and perform mathematical complications in a timely and proficient manner; ability to meet department standards.

Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
 Other Specialized Requirements: Able to learn and understand all casino games, procedures, and payoffs; learn and understand all IGC regulations; successfully meet all Skill Assessment requirements.