Surveillance Officer

Responsibilities:

• Observes the facility through the pan, zoom and tilt cameras and records all pertinent activity on the Surveillance system.
• Coordinates with the supervisor to record the questionable activity for review and possible use as evidence in court.
• Conducts the same type of observations of the gaming areas as directed.
• Responsible for the detection of cheating, theft, and other illegal activities.
• Prepares daily logs of all pertinent activity.
• Logs and marks video clips and stores them in one of several repositories on Surveillance system.
• Observes the facility entrances, the cashiers' cage, vaults and count rooms.
• Observes and verifies chip fills and kiosk cassette fills.
• Monitors fire alarm panel and coordinate the response to fire alarms and system troubles, notifying proper persons in accordance with established procedures.
• Makes timely notification to appropriate management, supervisors, Delaware State Lottery, and /or the Division of Gaming Enforcement.
• Monitors Security radio transmissions.
• Monitors Slots Management, DSX Door Access, Fire Panel and Biometrica computer systems.
• Coordinates response to hold-up alarms.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• Performs other duties as assigned.

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $18.50/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.