Sustainability Manager - Wake Forest University

Aramark

winston salem, NC

JOB DETAILS
SKILLS
Analysis Skills, Business Operations, Campaigns, Communication Skills, Conservation, Customer Experience, Customer Support/Service, Data Management, Detail Oriented, Develop and Maintain Customers, Energy Efficiency, Equal Employment Opportunity (EEO), Expense Reports, Expense Tracking, Follow Through, Food Services, Food and Beverage Industry, Green Business, Green Construction, Interpersonal Skills, Maintain Compliance, Marketing, Multitasking, Needs Assessment, Operational Communications, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Proposal Development, Purchasing/Procurement, Recycling, Restaurant, Social Media, Standard Operating Procedures (SOP), Supply Chain Management, Sustainability, Team Player, Writing Skills
LOCATION
winston salem, NC
POSTED
Today

Job Description

The Sustainability Manager will work with the field team to implement standard sustainability operating procedures and initiatives across campus dining operations, in alignment with sustainability priorities. In partnership with University and Dining Services stakeholders, the coordinator will be responsible for developing and implementing a comprehensive sustainable dining strategy with emphases on recycling and waste minimization, resource conservation and efficiency, local food sourcing, and sustainability education and engagement.

Job Responsibilities

  • Partner with Solid Waste & Recycling to develop a robust recycling program to divert waste from FOH and BOH dining operations. Develop appropriate marketing and educational materials for diners and staff to accompany program roll out.
  • Work with operations team on energy and water conservation initiatives and green building practices in all dining facilities. Work to acquire Green Restaurant Association certification for applicable dining locations.
  • Oversee and maintain fryer oil recycling program; manage data and information provision to university stakeholders.
  • Actively collaborate with Sustainable Campus team on Campus Kitchens, Harvest Table Culinary Group Partnerships, Eco-Reps.
  • Establish and expand purchasing partnerships with local producers through approved supply chain management process. Track and report local spend and ensure operational adherence to annual purchasing targets aligned with University?s local sourcing goals.
  • Draft content for Dining Services Sustainability Plan, to be updated annually, including timelines and quantifiable progress regarding local purchasing objectives and long-term goals and responsibilities for the sustainability coordinator position.
  • Manage reusable to-go container program and develop creative ways to encourage increased diner participation. Research and report on sustainable single-use disposable alternatives as needed.
  • Train and monitor the activities of Dining Services staff to accomplish identified sustainability objectives. Develop training materials appropriate for various audiences and sustainability issue areas.
  • Develop proposals for sustainable dining initiatives to be consider.
  • In partnership with the marketing team, create sustainability marketing and education awareness campaigns and events, including sustainability theme meals in residential dining.
  • Develop and maintain sustainability program information for Dining Services website and social media platforms.
  • Support campus sustainability reporting needs (e.g., AASHE STARS, etc.).
  • Participate in regular meetings with internal Dining Services team and external stakeholders to collaborate on sustainability initiatives and ensure alignment of environmental goals and priorities. Serve as liaison to the campus community, University departments, and student groups for dining- and sustainability-related projects, ideas, challenges, policies, and inquiries.
  • Maintain effective client and customer rapport. Identify client needs and communicate operational progress. Demonstrate excellent customer service.

Qualifications

  • Passionate about Food and the customer experience
  • Degree in a subject related to sustainability.
  • Significant (1-3 years +) experience working in sustainability team.
  • Knowledge of and experience with social and environmental matters, including interconnected issues; understands business and operations of large food company
  • Inquisitive mind set with strong analytical abilities. Strategic thinker looking outside to bring new approaches to continually improve internal effectiveness
  • Highly analytical, ability to synthesize information and offer recommendations/solutions
  • Ability to work independently and manage multi-stakeholder engagement from vision to implementation
  • Resilient, and able to adapt to challenges, identify underlying concerns, share ideas and develop effective responses or elevate to higher management
  • Strong interpersonal and communication skills, both written and verbal
  • Organized with a strong attention to detail and follow through
  • Able to handle multiple projects and competing priorities effectively

About Harvest Table Culinary Group

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At HTCG, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

 

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/