SVP, Chief Operating Officer

Job Summary

Under the direction of the Executive Vice President/Chief Operating Officer, the Senior Vice President, Chief Operating Officer (SVP/COO) is responsible for the day-to-day operations of assigned departments and designated organizational initiatives. The SVP/COO partners closely with Finance, Nursing, and Medical Leadership to support organizational objectives, operational excellence, strategic growth, financial performance, quality outcomes, and regulatory compliance.

Key Responsibilities

Operations

• Provide executive oversight for daily operational activities across assigned departments and service lines.
• Lead technological and infrastructure improvements, including vendor selection, contract negotiations, and physician/provider engagement.
• Serve as Administrator-On-Call on a rotating basis.
• Direct operational performance and enhance the financial viability of assigned areas.
• Coordinate program implementation with organizational leadership to optimize resource utilization and achieve performance targets.
• Lead and participate in special projects and system-wide operational initiatives.

Financial Management

• Accountable for the annual operating budget for assigned areas.
• Partner with Finance to support operating and capital budget development and management.
• Participate in the review and negotiation of capital purchases and service agreements.
• Guide department leaders in budget preparation, forecasting, financial planning, and resource allocation.

Strategic Planning & Growth

• Develop and execute strategic business plans in collaboration with clinical and operational leaders to support organizational growth and expansion.
• Partner with senior and clinical leadership in the recruitment and retention of physicians and advanced practice providers.
• Identify, evaluate, and build consensus around new services, program expansions, and operational improvements that enhance patient experience, quality, and efficiency.
• Support market growth initiatives and service line development efforts.

Quality & Regulatory Compliance

• Establish and maintain operational policies and practices aligned with organizational goals and objectives.
• Drive continuous improvement through process redesign, quality initiatives, benchmarking, productivity analysis, and technology adoption.
• Oversee regulatory readiness and compliance activities for assigned departments.
• Direct accreditation preparation and submission processes.
• Collaborate with leadership teams to implement, monitor, and sustain quality improvement initiatives.

Qualifications

Experience

• Minimum of 10 years of progressive hospital or healthcare administration experience required; senior executive leadership experience preferred.

Education

• Bachelor's degree required.
• Master's degree in Business Administration, Healthcare Administration, Finance, or a related field required.