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SVP, Fraud Operations

Madison-Davis

Fort Worth, TX

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JOB DETAILS
SKILLS
Analysis Skills, Automation, Bank Management, Banking Operations, Banking Services, Best Practices, Certified Financial Examiner (CFE), Coaching, Communication Skills, Cross-Functional, Customer Experience, Data Analysis, Financial Risk Management, Financial Services, Incident Response, Information/Data Security (InfoSec), Leadership, Loss Mitigation, Loss Prevention, Maintain Compliance, Operational Strategy, Operations Management, Operations Processes, Performance Management, Performance Metrics, Process Improvement, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Dashboards, Risk, Risk Management, Team Lead/Manager, Trend Analysis
LOCATION
Fort Worth, TX
POSTED
30+ days ago

We are partnering with a well-established financial institution seeking a Senior Vice President of Bank Fraud Operations to lead its enterprise fraud prevention and loss mitigation function. This role is responsible for building and scaling a comprehensive fraud strategy while overseeing day-to-day fraud operations across the bank.

This is a hybrid role based in Fort Worth, Texas (4 days in-office), offering high visibility with senior leadership and direct ownership of fraud strategy, operations, and incident response across the organization.

ABOUT THE ROLE

The SVP of Bank Fraud Operations will lead the development and execution of the bank s fraud prevention framework, leveraging data, analytics, and technology to detect and mitigate evolving fraud threats. The role will manage a high-performing fraud operations team and serve as a key enterprise partner across Risk, Compliance, Information Security, and executive leadership.

This position plays a critical role in aligning fraud strategy with business objectives while ensuring strong regulatory alignment and an optimal customer experience.

RESPONSIBILITIES
  • Develop and execute enterprise-wide fraud strategy aligned with risk appetite and business objectives
  • Lead and manage the fraud operations team, including hiring, coaching, and performance management
  • Design and enhance fraud detection, prevention, and monitoring frameworks to reduce losses and improve efficiency
  • Partner with Risk, Information Security, and Compliance to strengthen fraud controls and governance
  • Evaluate emerging fraud trends, technologies, and industry best practices to evolve detection capabilities
  • Build dashboards, KPIs, and reporting tools to measure fraud performance and operational effectiveness
  • Lead response efforts for high-impact fraud incidents and coordinate cross-functional resolution strategies
  • Ensure regulatory compliance with applicable fraud, banking, and financial crime requirements
  • Drive automation and process improvements to enhance operational efficiency and reduce false positives
  • Oversee fraud analytics and real-time detection capabilities using advanced data-driven approaches

QUALIFICATIONS
  • 10+ years of experience in fraud prevention, risk management, or financial crimes within banking or financial services
  • 7+ years of senior leadership experience managing fraud or risk teams
  • Strong knowledge of fraud detection methodologies, tools, and regulatory requirements
  • Experience building and scaling fraud operations in a complex financial institution
  • Strong analytical and data-driven decision-making skills
  • Proven leadership experience managing cross-functional teams and enterprise initiatives
  • Excellent communication and stakeholder management skills
  • Fraud-related certifications (CFE, CAMS, CFCS) preferred
  • Bachelor s degree required;advanced degree preferred

About the Company

M

Madison-Davis

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