SVP of Operations

Unifi is the nation's largest aviation services provider, with over 40K team members and a global footprint spanning over 230 airports in the U.S., Canada, and the UK & Ireland. We deliver reliable, high quality aviation services in partnership with some of the world's leading airlines. At Unifi, you'll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.

Unifi is hiring for a Senior VP of Operations to oversee operational leadership through driving safety, operational performance, customer experience, and financial results. The ideal candidate will have experience in aviation. This position can be based in SEA, SLC, or LAX.

PRIMARY DUTIES AND RESPONSIBILITIES

• Oversight of Operational leadership and drives safety, operational performance, customer experience, and financial results

• Evaluate daily staffing and ensures resources are aligned for optimum performance

• Anticipate future staffing needs and ensure proactive recruiting measures are implemented

• Full P&L responsibility

• Daily labor management

• Execute daily, weekly and monthly operational plans consistent with customer expectations

• Identify and drive continuous improvements to the aircraft cleaning operation process and communicate them to the executive team and customer

• Ensure adherence to airport and aircraft security regulations and compliance with all government regulatory requirements

• Build effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities

• Interacts regularly with executive team to ensure operational priorities are aligned with total company direction.

• Promotes team building initiatives and performs coaching/mentoring activities to develop and motivate team members.

• Ensures information is communicated in a clear, accurate and comprehensive manner.

• Promotes Unifi's policy on Equal Employment Opportunity, Anti-Harassment and diversity initiatives.

• Participates in employee relations investigations when complaints are brought forth and resolves issues in a professional and timely manner.

• Ensures compliance with Company policies and rules

QUALIFIATIONS/SKILLS/ABILITIES: Bachelor's Degree in Business, Aviation Management or related field or equivalent work experience is required. Previous experience leading large operations is highly preferred.

· Proven ability to solve problems and influence people across all functional areas.

· Must have experience in airline ground services in below wing and cabin operations

· Must have the ability to identify, evaluate and refine operational and financial results and manage to meet/exceed target performance. Must be able to lead team members effectively, as well as coach and develop individuals toward meeting corporate and individual goals.

· Outstanding facilitator and communicator; lead innovation by teaching, consensus-building, and project execution.

Ability to manage multiple priorities and be self-starting on tasks within area of expertise.

· Ability to lead and demonstrate initiative and work well in a team environment

· Excellent oral and written communication skills

Solid decision-maker with excellent analytical skills.

COMPETENCY STATEMENT(s)

Team Leadership/Builds and Develops a Capable Team

• Establishes a strategic vision for the future of the business, department or "team" that generates excitement, enthusiasm, and commitment

• Establishes challenging but attainable performance goals

• Creates an environment that supports and motivates the team members to reach the performance goals by expressing expectations, giving feedback, coaching, mentoring, sponsoring, and arranging developmental experiences

• Sets a good example; models cultural values and desired behavior, values diversity

• Takes ownership, responsibility and accountability for Safety/Compliance function, including strategically planning and aligning activities across the business

• Delegates responsibility while holding others accountable to performance objectives

Visionary

· Effectively summarizes complex and sometimes conflicting data to establish clear direction challenging objectives for team and employees. Uses frequent open communication, particularly in stressful situations to maintain order and alignment

· Aligns team toward vision

· Ability to influence others to perform their jobs effectively and to be responsible for making decisions

Drive for Results

· Aggressively pursues business objectives

· Commits significant resources and/or time to improve, try something new, or reach a challenging goal

· Tests self against high standard of excellence. The standard may be past performance (striving for constant improvement); challenging goals (getting results); or finding a better way (innovation)

Knows and Grows the Business

• Understands the business environment and uses appropriate strategies to drive results and deliver continuous improvement

• Makes Fact‐Based Decisions

• Knows the Competition

• Recognizes business trends and the impact on the business and identify potential roadblocks and opportunities which affect people, processes and tools needed to meet business needs

Role Models

· Treats people as individuals and partners with dignity and integrity - committed to honest

self-evaluation

· Demonstrates continuous innovation and informed risk taking

· Always conducts themselves in ethical manner

OTHER REQUIREMENTS

Must be 18 years of age; eligible to work in US; able to pass pre-employment drug screen, FBI criminal and USPS background check; and complete ramp and SIDA training to obtain airport authority identification security badge.

WORK ENVIRONMENT

While performing the duties of this job the employee works indoors in a semi-private office, while performing multiple tasks under tight time constraints. The noise level in the work environment is usually moderate. The employee may be exposed to outside weather conditions including rain, snow, sun and extreme cold and extreme heat and moving mechanical parts such as propellers and jet fans and is exposed to fumes or airborne particles.