SVP, Operating Strategy, Transformation & Process Optimization (Life Insurance & Underwriting)

Search Partner Group

McKinney, TX

JOB DETAILS
SKILLS
Actuarial Skills, Artificial Intelligence (AI), Automation, Business Administration, Business Case, Business Operations, Business Transformation, Case Management, Continuous Improvement, Decision Support, Finance, Health Insurance, IBM Product Family, Insurance, Insurance Underwriting, Leadership, Lean Six Sigma, Life Insurance, Mergers and Acquisitions, Operational Improvement, Operational Measurement, Operations Processes, Performance Metrics, Process Improvement, Return on Investment (ROI), Sales Administration, Technical Leadership, Time Management, Underwriting, User Interface/Experience (UI/UX), Website Conversion
LOCATION
McKinney, TX
POSTED
30+ days ago
SVP, Operating Strategy, Transformation & Process Optimization
Life Insurance | Underwriting & New Business Operations

Hybrid (Tues–Thurs onsite) – McKinney, TX
Reports to: EVP, Underwriting & Sales Administration
Full relocation available

Compensation
  • Year 1: $220K–$230K base + bonus + equity ($300K+ total)
  • Year 2+: $400K–$425K+ total comp with structured ramp

The Opportunity
A Fortune 600 insurance leader is hiring an SVP to lead enterprise-wide operational transformation across Life & Health underwriting and new business operations.

This role is focused on modernizing core insurance operations—not an IT-led transformation role. The mandate is to standardize processes, improve efficiency, and scale growth by transforming how underwriting and policy issuance operate end-to-end.

What You’ll Own
You will lead transformation across the front-end of the policy lifecycle, including:
1) Underwriting & New Business Transformation
  • Drive modernization across:
    • Underwriting workflows
    • New business intake and case management
    • Policy issuance and sales administration
  • Improve speed, accuracy, and scalability of underwriting decisions
  • Advance initiatives such as e-app enhancements, straight-through processing, and real-time underwriting

2) Process Standardization & Operating Model Design
  • Standardize processes across multiple entities and product lines post-M&A
  • Design future-state operating models that enable scalable growth without proportional headcount
  • Eliminate fragmentation across underwriting, new business, and sales administration

3) Measurable Operational Improvement
  • Deliver quantifiable business outcomes, including:
    • Cycle time reduction
    • Cost savings and efficiency gains
    • Improved placement and conversion rates
  • Establish KPIs and track impact across all transformation initiatives

4) Automation & Digital Enablement (Ops-Led)
  • Lead adoption of:
    • Automation and workflow optimization
    • AI and decision-support tools within underwriting
  • Ensure technology is deployed to enhance operations, not drive them

5) Vendor & Ecosystem Alignment
  • Partner with and optimize use of key insurance platforms and vendors, including:
    • iPipeline
    • Sapiens
    • Milliman
    • Munich Re / Swiss Re
  • Align internal operations with external partners to improve speed, consistency, and outcomes

6) Transformation Leadership & Execution
  • Lead initiatives from business case ? implementation ? ROI realization
  • Drive alignment across underwriting, distribution, actuarial, IT, and finance
  • Act as a trusted advisor to executive leadership, with regular exposure to EVP and senior stakeholders

Ideal ProfileRequired Experience
  • 5+ years of senior leadership (VP/SVP) within Life and Health insurance
  • Deep experience in:
    • Underwriting operations
    • New business / acquisition operations
  • Background within mid-to-large Tier I or Tier II carriers

This role requires direct life insurance experience
Property & Casualty–only backgrounds are not aligned

Transformation Experience
  • Proven success leading large-scale operational transformation initiatives within insurance
  • Experience with:
    • Process standardization
    • Operating model redesign
    • Automation and workflow improvement
  • Ability to clearly quantify results (cost savings, cycle time, growth impact)

Functional Expertise
  • Strong understanding of:
    • Policy issuance lifecycle
    • Underwriting workflows and decisioning
    • Sales administration and case management

Preferred Background
  • Experience working with or alongside firms such as:
    • Accenture, Deloitte, IBM, DXC, Zinnia (combined with operator-side leadership)
  • Familiarity with key industry vendors and platforms
  • Lean Six Sigma, process excellence, or continuous improvement background

What Sets This Role Apart
  • True ownership of enterprise transformation at scale
  • Direct impact on growth strategy and operating performance
  • Opportunity to modernize core underwriting and new business operations
  • High visibility with executive leadership
  • Competitive long-term compensation and equity participation

Who This Role Is Best For
This role is ideal for a senior life insurance operations executive who has:
  • Led transformation within underwriting and new business functions
  • Delivered measurable operational improvements at scale
  • Strong command of how the business actually runs, not just how systems are built

About the Company

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Search Partner Group