Switchboard Operator – Bilingual Job Type: Full-time - In-person Schedule: Monday - Friday 8am-4:30pm Location: Bryan Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We’re led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join Our Team – Switchboard Operator Are you a bilingual, friendly, professional communicator who enjoys helping others? Join our team as a Switchboard Operator and play a vital role in creating a positive first impression for patients, visitors, and staff. In this fast-paced position, you'll manage incoming calls, provide accurate information, route communications efficiently, and support a variety of administrative functions that help keep our organization running smoothly. We are looking for someone with excellent customer service and communication skills, strong computer abilities, and a commitment to providing exceptional support. If you thrive in a dynamic environment, enjoy multitasking, and want Join us and make a difference with every call. POSITION PURPOSE: The Switchboard Operator is responsible for answering all incoming calls, greeting callers, providing information, transferring calls and taking messages. QUALIFICATIONS: EDUCATION/CERTIFICATION: High school diploma or equivalent required REQUIRED KNOWLEDGE: Successful completion of in-house training. SKILLS/ABILITIES:
BENEFIT OFFERED:
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
WORK ENVIRONMENT: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required. |
| Location | Bryan, Texas |
| Website | https://hpwohio.org/careers |