Job Description
Description Summary: The Switchboard Operator facilitates all telecommunications within the hospital. Receives and directs incoming calls to the appropriate party in a timely manner.
Responsibilities: • Routes all incoming calls to specified areas in a professional manner. • Provides appropriate information to callers. • Performs overhead paging. • Provides paging services. • Assigns pagers upon request. • Initiates the response for all code situations. • Monitors and operates multiple alarm systems. • Assists with the edits to the on-call physician schedule. • Maintains a high degree of confidentiality at all times.
WAYNE
Other information: Education High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement.
Licensure/Certification None.
Experience At least one year of experience in a hospital environment preferred.
Knowledge, Skills and Abilities • Clear speaking voice. • Ability to speak, read, write and communicate effectively in English. • Proficient with MS Office and able to learn new software rapidly. Valid NC Driver's License: No. If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.
COMM-24101.8615.COMM-241.NON-CLIN
Job Details
Legal Employer: Wayne Health Entity: Wayne UNC Health Care Organization Unit: Communications Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: WAYNE MED
Exempt From Overtime: Exempt: No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.