Provide telephone switchboard and communication support for a VA Medical Center, ensuring all incoming calls, paging, and emergency communications are handled promptly and professionally.
Key Responsibilities
Answer incoming calls within 3 rings and route appropriately
Provide general information and directory assistance
Operate:
Telephone switchboard systems
Overhead paging and radio communication systems
Handle emergency calls (Code Blue, fire alarms, etc.)
Dispatch messages and coordinate emergency communications
Assist with outgoing and long-distance calls
Maintain accurate logs and records
Protect patient information in compliance with HIPAA
Qualifications
Experience in call center, switchboard, or customer service role
Strong communication and multitasking skills
Ability to remain calm under pressure
Basic computer and phone system skills
Healthcare experience (preferred)
Powered by JazzHR
Numbers & Facts
Location
Northport, NY
Skills
Call Centersunmatched
Code Blueunmatched
Communication Skillsunmatched
Communication Systemsunmatched
Customer Support/Serviceunmatched
Fire Alarmunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Information/Data Security (InfoSec)unmatched
Medical Recordsunmatched
Multitaskingunmatched
Telephone Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.