Switchboard/Registrar

What does it mean to be a team member at Iroquois Memorial Hospital? It means that the patient is truly at the center of everything we do. It means that the quest for excellence is not just a goal, but a given. It means building an environment where our providers and our employees can deliver the best in healthcare. It also means that each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.

IMH offers competitive compensation, a comprehensive benefits package, and great work environment. If this sounds like a role that might be a good fit for you, please apply today and let's talk more about this opportunity.

Job Title: Switchboard/Registrar

Department: Switchboard/Central Registration

Status: PRN (as needed)

Schedule: Variable

Summary/Objective

The Registrar/Switchboard Operator is responsible for customer service, registration of all ancillary departments and answering a multi-line phone.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answers multi line phone and greets visitors for IMH.
• Page doctors and employees.
• Transfer calls.
• Announces all Codes.
• Calls on call employees for Home Health, Hospice and Home Care, as well as physicians.
• Registers Emergency Room Patients.
• Registers Outpatient Visits.
• Registers Inpatient Visits.
• Pre-registers Surgery Visits.
• Registers all lab drop offs.

Education/Experience Requirements

• High school diploma or equivalent required, plus one year of office/clerical support or experience working with the public.

Benefits

• 401K
• Paid Time Off

Iroquois Memorial Hospital is a 25 bed hospital located in Watseka, Illinois. The hospital facility is comprised of clinical and diagnostic services which are dedicated to providing high quality health care services to the community. These services include but are not limited to an Emergency Room, full service OR suites, an inpatient care unit, therapy services, advanced medical imaging, Home Health, and Hospice Care. The hospital operates rural health clinics in Watseka, IL, Gilman, IL, Milford, IL, Saint Anne, IL and Kentland, IN. The hospital also operates a skilled nursing facility, Iroquois Resident Home, which is attached to the hospital property.