GENERAL DESCRIPTION:
This position provides professional-level coordination and oversight of operational processes, internal controls, compliance monitoring, and risk mitigation activities within the Talent and Human Resources Division. The Human Resources Operations and Risk Coordinator serves as a central resource supporting employee benefits, compensation administration, payroll interfaces, leave administration, HR systems, and personnel operations.
REPORTS TO: Executive Director of Human Resources
SALARY SCHEDULE: 301
WORKDAYS: 250
Education and Experience
Required:
- Required:
- Bachelor''s degree from an accredited college or university in Human Resources, Business Administration, Public Administration, Finance, Accounting, Risk Management, Information Systems, or closely related field.
- Four (4) years of progressively responsible experience in Human Resources, benefits administration, compensation administration, payroll operations, compliance, auditing, risk management, process improvement, or related professional work.
- Demonstrated experience analyzing data, preparing reports, and improving operational processes.
- Preferred:
- Experience in public-sector or K-12 educational organizations.
- Experience with Tyler Munis or similar enterprise HR/Payroll systems.
- Experience with auditing, internal controls, compliance monitoring, or operational risk management.
- Experience with workflow automation and business process improvement initiatives.
Licenses, Certifications, and other Requirements
Required:
Preferred:
Knowledge, Skills, and Abilities
- Knowledge of Human Resources operations, employee benefits, compensation administration, leave administration, payroll processes, and HR information systems.
- Knowledge of internal controls, auditing principles, compliance monitoring, and risk management concepts.
- Knowledge of applicable federal and state employment laws and regulations.
- Advanced analytical and problem-solving skills.
- Ability to identify trends, operational issues, and process improvement opportunities through data analysis.
- Ability to prepare clear reports, recommendations, and presentations.
- Ability to manage multiple projects and priorities simultaneously.
- Strong organizational skills and attention to detail.
- Proficiency with HRIS applications, Microsoft Excel, reporting tools, workflow automation platforms, and related technology.
- Ability to establish effective working relationships with employees, administrators, vendors, auditors, and district departments.
- Ability to maintain sensitive and confidential information.
- Ability to understand and follow oral and written communications..
Duties and Responsibilities
Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out but may be considered incidental in the performance of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties herein described.
HR Operations and Process Management
- Coordinates operational processes that involve multiple Human Resources functional areas including compensation, benefits, payroll, leave administration, personnel transactions, employee records, and HR systems.
- Monitors personnel action workflows to ensure timely processing and completion.
- Reviews operating procedures and identifies opportunities to improve efficiency, consistency, and service delivery.
- Develops and maintains process documentation, workflow maps, desk procedures, internal control documentation, and operational guidance materials.
- Assists with implementation and optimization of HR technology systems, employee self-service applications, and workflow automation tools.
- Supports cross-functional projects involving Human Resources, Payroll, Finance, Information Technology, and Risk Management.
- Serves as a resource for departmental process improvement initiatives and operational best practices.
Risk Management and Internal Controls
- Monitors internal control activities related to employee benefits, leave administration, compensation transactions, payroll processing, personnel records, and HR data management.
- Identifies process vulnerabilities, compliance risks, and control weaknesses and coordinates appropriate corrective action.
- Performs routine operational audits and reconciliations to verify adherence to established procedures and regulatory requirements.
- Reviews benefit eligibility transactions, enrollment records, leave-related deductions, salary actions, pay adjustments, and related HR processes for completeness and accuracy.
- Tracks recurring operational issues and develops recommendations to reduce future risk exposure.
- Supports leadership in maintaining departmental risk registers, audit documentation, and corrective action plans.
- Coordinates responses to internal audit findings and assists with implementation of recommendations.
Compliance Monitoring and Reporting
- Assists with monitoring compliance with federal, state, and local regulations affecting employee benefits, compensation, leave administration, payroll, personnel records, and related HR programs.
- Maintains compliance tracking schedules and monitors critical deadlines and reporting requirements.
- Conducts periodic reviews of HR processes to confirm compliance with Board policies, administrative regulations, and applicable laws.
- Assists in preparation of documentation for regulatory reviews, external audits, and governmental reporting requirements.
- Coordinates collection of supporting documentation and maintains audit-ready records.
- Researches regulatory requirements and emerging compliance risks and communicates findings to Human Resources leadership.
Data Analytics and Operational Reporting
- Analyzes HR operational data to identify trends, exceptions, errors, and opportunities for improvement.
- Develops dashboards, operational reports, compliance metrics, and risk indicators for leadership review.
- Assists in evaluating the effectiveness of departmental processes and internal controls.
- Performs data validation, reconciliation, and quality assurance reviews across multiple HR systems.
- Provides quantitative and qualitative analyses supporting operational decision-making and process improvement efforts.
Employee and Departmental Support
- Responds to complex operational inquiries related to Human Resources processes and procedures.
- Assists departments in understanding workflow requirements and process expectations.
- Coordinates training and communication regarding operational procedures, system enhancements, and compliance requirements.
- Supports Human Resources leadership with special projects, operational reviews, and organizational initiatives.
- Maintains confidentiality of all personnel, benefits, compensation, and payroll information.
- Performs other duties as necessary for the effectiveness of the organization.
Terms of Employment
Savannah-Chatham County Public School System has the right to revise this job description at any time and it does not in any way represent a contract of employment. Incumbents will be considered "at will" and appropriate pay will be determined based on the assigned pay grade and allowable experience.
Work Environment
Employees in this classification are normally exposed to a typical office environment. The employee has some control over the length of time sitting, standing, or ambulating. There are occasions that require the lifting or pulling of equipment or supplies, as well as bending, stooping, or stretching. There is frequent use of computers, telephones, and other standard office equipment, which includes reading, listening, writing, or speaking. There are few exceptional physical or sensory demands.
Exceptional Physical or Sensory Demands
- Occasional heavy lifting of up to twenty-five (25) pounds.
- Sitting or standing for extended periods with limited control over rest periods.