We are seeking an experienced Senior Symphony GOLD Supply Chain Consultant to lead the implementation, integration, and support of Symphony GOLD Supply Chain solutions within large-scale retail and supply chain transformation programs. The ideal candidate will have strong hands-on expertise in Symphony GOLD, retail merchandising and supply chain processes, Master Data Management (MDM), and enterprise system integrations.
Key Responsibilities
Lead implementation, enhancement, and production support of Symphony GOLD Supply Chain solutions.
Design and manage integrations between Symphony GOLD and enterprise platforms, including ERP, WMS, OMS, and supply chain planning systems.
Integrate and support Relex Solutions and other supply chain planning platforms.
Support Master Data Management (MDM) solutions covering items, locations, vendors, product hierarchies, and organizational hierarchies.
Analyze and support retail supply chain processes including order management, replenishment, allocation, pricing, promotions, inventory lifecycle, and forecasting.
Develop and manage integrations using APIs, middleware, batch processing, and event-driven architectures.
Work with business and technical stakeholders to gather requirements and translate them into scalable technical solutions.
Support analytics and reporting for financial, operational, inventory, and supply chain performance metrics.
Troubleshoot system, integration, data, and application issues and drive them through resolution.
Ensure data quality, integrity, and consistency across enterprise systems.
Contribute to large-scale retail and supply chain transformation initiatives.
Support cloud-based solutions and modern data architecture initiatives.
Prepare technical documentation, integration specifications, data mappings, and support procedures.
Required Skills
8 10+ years of experience in supply chain technology, retail systems, or related IT consulting.