Responsibilities
Install, configure, and manage Windows and Linux servers (physical & virtual)
Perform system builds, patching, upgrades, vulnerability management, and
lifecycle management
Manage Active Directory / LDAP and implement identity & access controls
Monitor server performance, availability, and capacity metrics
Manage, monitor, and troubleshoot VMware environments (ESXi hosts, clusters,
VMs)
Perform VM provisioning, cloning, and migrations (vMotion, Storage vMotion)
Manage VMware clusters (HA, DRS, resource pools)
Monitor and optimize virtualization performance and availability
Support and maintain enterprise storage platforms (SAN/NAS/Object storage,
e.g., PowerFlex)
Perform LUN provisioning, zoning, masking, and volume management
Manage storage capacity, upgrades, replication, snapshots, and performance
tuning
Identify and resolve storage space constraints and performance issues
Configure and manage enterprise backup solutions (Dell PowerProtect preferred)
Implement secure and air-gapped backup strategies
Perform backup monitoring, restore validation, and compliance checks
Execute VM/file-level restores, DR testing, failover, and failback operations
Maintain disaster recovery strategies and resiliency planning
Administer servers, workstations, and network-connected systems
Support endpoint and security tools (Defender, CrowdStrike)
Implement RBAC, security controls, encryption, and compliance requirements
Support enterprise applications (RightFax, Kofax, OpenText)
Assist with platform upgrades, integrations, and performance tuning
Collaborate with application teams for system stability and availability
Support data center operations including migrations, decommissioning, and
relocations
Assist in EOL transitions, rack decommissioning, and secure system movement
Participate in migration planning and execution activities
Monitor infrastructure health across compute, storage, virtualization, and
applications
Troubleshoot multi-layer issues (VMware, storage latency, connectivity,
application failures)
Provide L2/L3 support, incident resolution, and root cause analysis
Perform patching, upgrades, performance tuning, and lifecycle management
Maintain infrastructure documentation, SOPs, and runbooks
Handle capacity planning and forecasting
Support ITSM processes (incident, problem, change, release management)
Ensure CMDB is updated and aligned with infrastructure and cloud environments
Develop automation scripts (PowerShell, Bash, Python)
Improve provisioning efficiency and integrate tools using APIs
Collaborate with infrastructure, security, cloud, and service delivery teams
Ensure system availability, performance, and service continuity
Skills & Qualifications
Strong VMware administration experience (ESXi, vCenter, clusters, HA, DRS)
Hands-on experience with enterprise storage systems (PowerFlex, EMC,
NetApp, etc.)
Strong knowledge of SAN/NAS, RAID, iSCSI, Fibre Channel
Experience with enterprise backup platforms (Dell PowerProtect preferred)
Knowledge of backup compliance, air-gapped backups, and disaster recovery
testing
Proficiency in Windows and Linux server administration
Experience managing Active Directory / LDAP and access controls
Experience with endpoint/security tools (Defender, CrowdStrike)
Strong understanding of infrastructure security and compliance practices
Ability to support enterprise applications (RightFax, Kofax, OpenText)
Experience with application integrations and platform support
Strong troubleshooting skills across compute, virtualization, storage, and
applications
Ability to perform root cause analysis and documentation
Experience with ITSM tools/processes (incident, change, problem management)
Familiarity with monitoring and infrastructure management tools
Scripting and automation experience (PowerShell, Bash, Python, REST APIs)
Exposure to cloud and hybrid environments (AWS/Azure is a plus)
Strong communication, documentation, and collaboration skills
Preferred Experience
Experience with data center migration, consolidation, and EOL transitions.
Knowledge of networking fundamentals (VLANs, DNS, firewalls).
Experience working in regulated or compliance-driven environments